Good weather equals good news for many retailers, while others felt a chill

Retail sales grew 3.4% in the second quarter of the year according to the latest report by Retail Ireland

The arrival of June’s heatwave “a good news story” for certain retail categories, such as grocery, DIY and hardware. But, for some retailers, the heat led to a decline in footfall as consumers were more inclined to headed to the park or the beach rather than the shops.

Supermarkets and convenience stores were some of the biggest winners, with the volume of sales up 5.5% in the second quarter compared to the same period in 2017. The good weather boosted the purchase of treats and “little and often” shopping and increase demand for barbecues, garden furniture and ice-cream, but hot weather also put people off shopping,

The Fifa World Cup, while not as lucrative as it might have been if Ireland had qualified, also contributed to strong sales of alcohol, soft drinks and party food sales in June, said Retail Ireland, a Ibec representative group for the retail industry.

Strong demand for gardening products, outdoor furniture and barbecue products benefitted DIY and hardware stores, which saw sales volumes rocket 10.2% year-on-year in the second quarter.

According to Retail Ireland, it was a “solid” quarter for Irish pharmacies, with the weather driving strong demand for hay fever treatments and suncare products. However, beauty sales slowed for the same reason.

“While many retail categories have been boosted by the long dry spell, other sectors such as department stores, fashion, footwear and hairdressing have reported lower than normal footfall and declining sales in the period,” said Retail Ireland director Thomas Burke. Cinema tickets, homewares and sales of electrical items and computers were also negatively affected, he added.

Women’s clothing sales were hurt by both lower footfall in June and consistently cold weather in April and May, the industry group said. Despite this, department stores have still managed a 4.1% rise in the volume of sales year-on-year, while fashion, footwear and textiles saw the volume of sales rise 2.

Stores in the wider books, newspapers and stationery business recorded a 5.9 per cent lift in sales volumes in the second quarter compared to the same quarter in 2017, with the books market also performing well.

retaiil news

Q1 retail sales show full effects of the ‘Beast from the East’

New research into retail sales in the first part the year have revealed the full extent of the disruption caused by March’s ‘Beast from the East’ on the retail industry.

The latest figures from the retail representative group, Retail Excellence Ireland (REI), show that despite the improving economy, like-for-like sales were down 1.2 per cent in March, and a fifth of 1 per cent overall in the first quarter compared to the year previous. This decline comes despite the improving economy and a comparative boost to first-quarter sales by Easter falling in March, compared to April in 1017.

REI’s chief executive, David Fitzsimons, said the bad weather negatively impacted most on the 19 retail sectors examined in its first-quarter Productivity Review, which it produces in association with research firm GfK and Grant Thornton. It collates electronic sales data directly from the tills of retailers. “What is very clear is that the Irish retail industry is in a significant state of flux,” he said.

In terms of specific sectors, garden centres performed the worst, with sales down 15.8% in the first three months of the year when compared to 2017- for obvious weather-related reasons. IT and computing products saw a 17 per cent decline but were saved from a further fall by the early Easter period. IT sales, including computers and tablets, have dropped off hugely. In volume terms they were down 11% and 17 per cent in value terms Jewellery sales were down for all three months in the quarter, as were lingerie, ladieswear and menswear sales.

Among the best performing sectors were health stores (up 4%), small home appliances (up 6%) and furniture and flooring (up 3.6 % over the quarter). Grocery sales were up 1.1% which was “spurred on by Easter trading”, said Mr Fitzsimons. The rate of monthly growth in the sector actually increased in March, which may well have been partly due to bread sales.

Retailers deal with aftermath of Storm Emma

As the thaw continues, retailers around the country are counting the cost of the last week’s weather disruption where heavy snowfall and the Red Weather Alerts saw many forced to close their doors from Wednesday. Some businesses have still not re-opened in the aftermath of the severe weather.

Lorraine Higgins, deputy chief executive of Retail Excellence Ireland, said different sectors experienced varying degrees of disruption. “The focus on grocery purchases meant that purchases in other sectors were postponed. Huge losses were incurred as a consequence of being closed for five days. It’s the loss of sales, employee costs and general clean-up costs that they are facing now,” she explained. Ms Higgins said retailers are now trying to encourage footfall back into their stores after several days of closures and some quiet days over the weekend. “Retailers who had an e-commerce capacity were advertising online quite heavily. It’s been a difficult time for many sectors so I’d be encouraging people to go out and support retailers with a physical store presence and divert some of the spend from businesses overseas to retailers here.”

According to Miss Higgins, the big winners from spending in the online sphere are overseas retailers that do not have a physical presence here, with an estimated two-thirds of spending online by Irish consumers leaving the country. “Many discerning retailers with an online capacity here had sales of 15-20% to encourage people to spend online over the past few days. But that comes at the expense of heavy advertising,” she said. “What this points to is the need for retailers to have ‘omnichannel strategies.’ They’re becoming increasingly important in light of the frequency of recent weather events,” Lorraine Higgins concluded.

The heavy snow presented numerous challenges for grocery stores, which saw huge demand for fresh food in supermarkets over the weekend. Retail group BWG Foods has revealed a Brennan’s Sliced Pan was the number one item in demand over the last few days, followed by litres of milk, 6 packs of eggs, firelighters and wine.

Call for government support for retailers in fight against online giants

Retail Excellence Ireland has called for State support for retailers as it was revealed 60% of Irish online spending in 2017 went to foreign retailers.

Lorraine Higgins of Retail Excellence Ireland said the threat posed to Irish retailers by online operations overseas has been growing for more than a decade. The retail representative body is concerned that unless some level of State-intervention is implemented, many indigenous businesses that make the Republic’s retail space unique would shut.

According to Ms Higgins, “Consumers see a huge price differential between online and bricks and mortar shops, but many of the prices that we see online do not include VAT or duty and seem much cheaper. Around two-thirds of consumer spending is leaving the country every single day, and that presents a massive challenge to the retail industry and to Revenue.”

Less than 30 per cent of Irish retailers have an e-commerce capability on their websites, and 22 per cent have no online presence at all. According to Retail Excellence Ireland the numbers highlight the size of the challenge many retailers face if they are to survive, and she called for State support for small enterprises seeking to build websites to compete against overseas competitors. The calls came in the wake of the closure last month of a branch of the Walton’s music shop on Dublin’s South Great George’s Street.

Thomas Burke, director of Retail Ireland, the Ibec umbrella group for the industry was cautiously optimistic about the future, “I see it as a glass half full kind of situation. Shopping is not just the transaction, it is a past time and it is a social activity, and I think retailers need to take advantage of that fact they do not have to just go toe-to-toe with the big online retailers on price and can offer something a bit different.”

Retailers want online market places to pay VAT and duties

The retail representative group, Retail Excellence Ireland, have called for legislation to make online market-places liable to collect VAT and duties.

The group say the proposed measure will help to counteract the level of retail spend leaving the country. Retail Excellence Ireland is calling for legislation similar to the UK’s Finance Act which was introduced in December. Under the Act, online market-places were made responsible for collecting VAT and duties.

“We think that we should expect no less here in Ireland, because it’s not enough in budgets to just increase consumer spend and think that takes care of retail,” said Lorraine Higgins, Deputy Chief Executive of Retail Excellence Ireland, “We need retail-focused solutions for the future.”

Ms Higgins, Deputy Chief Executive at Retail Excellence Ireland, said two-thirds of online spend is leaving Ireland, and retailers here are aggrieved by competition from online retailers based outside the state who do not have to pay duties. “First and foremost we need to look at the online market-places, and the fact that they don’t have any duty on them,” she said. “So what we’d like to see is robust legislation introduced in the upcoming budget that would make online marketplaces jointly and separately liable to collect VAT and duties.”

She said retailers “were investing heavily in marketing campaigns to try and offset the type of cheap imports that were coming from websites, predominantly outside of the EU” She said the industry is seeing is an elongation of the shopping period at Christmas time, and a lot of retailers have stepped up to the mark and offered bargains, deductions and discounts in November, in order to try and encourage people into stores, to offset the challenges coming from websites outside of Ireland.

Krispy Kreme gets go-ahead to open in Blanchardstown…with 24/7 drive thru!

After months of excitement, it’s been confirmed that US doughnut giant Krispy Kreme will soon be arriving in Blanchardstown Centre after Fingal County Council approved its planning application yesterday.The new store will also consist of a drive-thru which will be open 24 hours a day.

The retailer confirmed plans to brings its operations to Ireland in September 2016 to much excitement. According to the planning application “Krispy Kreme will include a food production area for the proposed cafe/restaurant use, which will also provide for distribution of produce to other outlets, and a drive-through facility. ‘The proposed development includes alterations to the elevations, alterations to the layout of the adjacent surface car parking area primarily associated with the drive-through facility, alterations to the existing service yard, signage for each unit, and associated ancillary works.

Krispy Kreme was founded in 1937, and it opened its 1000th international outlet in Peru last year. In total, there are over 1,300 shops in 31 countries, and after 81 whole years in business, the retailer will make Ireland it 32nd country.

An official opening date for Ireland’s first Krispy Kreme is yet to be announced.

black friday

Black Friday boosts retail sales by 2.6% in November

The volume of retail sales increased by 2.6% in November on a monthly basis, with retail sales up 6.8% on an annual basis, according to the latest figures released by the Central Statistics Office. The figures, which were stronger than expected, come on the back of strong Black Friday sales during the month. Retailers reported their strongest ever ‘Black Friday’ and ‘Cyber Monday’ sales on the 24th and 27th of the month.

Electrical goods performed particularly strong in the period with sales seeing a 14.5% increase from the previous month. Department stores sales increased by 6.7% while “other” retail sales – which include the likes of carpets, toys, flowers, plants, pets animals and pet food – increased by 5.7%.

There is some debate amongst analysts as to whether the U.S inspired Black Friday and Cyber Monday promotional events actually increase sales and encourage shoppers to make additional purchases or just act as an incentive for shoppers to do their Christmas shopping early. “The question remains whether spending has merely been brought forward from the traditional December season to November,” Davy analyst David McNamara said, noting industry surveys suggested that December spending was disappointing for Irish retailers.According to Retail Ireland, early indications show that December sales will be on par with 2016. However, he acknowledged that Irish consumer spending “will be higher once again in Q4 as a recovering labour market and wage growth drive demand”.

Merrion economist Alan McQuaid said that while retail sales remain erratic on a monthly basis and are still swinging back and forth, the underlying trend is positive. “While most attention has been on new car sales in the past couple of years, which were lower in 2017 than 2016, personal spending in other areas has picked up over the same period and is becoming more broad-based,” the economist noted.

Bumper ‘Cyber Week’ for retailers says Retail Excellence Ireland

Pharmacy, cosmetics, electronics, technology and fashion have been the biggest draws for Irish shoppers so far this Christmas season. A report conducted by retail representative body Retail Excellence Ireland show a sales lift of up to 60% year-on-year during the final week of November. This week, dubbed ‘Cyber Week’ has fast become a crucial time for retailers as it sees online retail figures spike in time for Christmas. It stems originally from US retailers tempting shoppers by offering bargains around the American Thanksgiving holiday. Events such as Cyber Week have prompted many retailers to adapt their sales strategy with a view to elongating the Christmas shopping period.

Lorraine Higgins, Deputy Chief Executive of Retail Excellence Ireland, said the survey was representative of all the retail sectors in Ireland and the fact that retailers were reporting a 20-60% increase in sales is a very positive story. According to Higgins, the benefits to the Exchequer are also obvious as well and she highlights how Budget 2018 resulted in many with increased disposable income, which is impacting positively on consumer sentiment. A record number of people are also back at work and so will up their spending.

But she added that the retail sector is not without its challenges, and the amount of spending that is “leaking out” of the country on a daily basis is one of these challenges. Two-thirds of consumers’ online spend is going out of the country and further supports for retailers to take on the European online stage are needed. She said that Enterprise Ireland currently supports manufacturing and processing companies, and now it is time the agency also supported the retail industry.

Ms Higgins said that online sales is an increasingly important part of retailers’ business and its growth cannot be underestimated. She said that it will become up to 30% of retailers’ business and so is too big to ignore. There are difficulties due to poor broadband services in some areas of the country, but Ms Higgins said that €602 billion is being spent by European consumers online and Irish retailers have to get a slice of that ever-increasing pie. According to Department of Communications figures, 84% of Irish consumers by 2020 will buy “frequently” online, she added.

Irish households to spend average of €2,654 in the lead up to Christmas

Irish households are expected to spend an average of €2,654 in the run-up to Christmas, according to Retail Ireland, the retail representative body.

This figure is €870 more than any other month this year as Irish shoppers are expected to take advantage of rising wages and falling prices to spend significantly more in the coming weeks. The Ibec group predicts an increase in total sales of more than €100 million and as a whole, we’re expected to spend around €4.5 billion over the Christmas period, a figure up from the €4.4 billion spent in 2016.

A combination of lower prices and higher disposable income should see consumers more willing to spend. According to the report, the prices of goods have fallen by 2.2% in the first 10 months of 2017 and by 8.4% in the last three years. The pattern of lower prices is set to continue as consumers avail of discounts arising from Black Friday and Cyber Monday sales.While prices are falling, spending power is increasing as gross disposable income has climbed by 5.4% in the first half of 2017, following growth of more than 4% in 2016.

For supermarkets and department stores, it expects the week beginning 18 December to be a “make or break” week, with Christmas Day falling on a Monday. Thomas Burke, director of Retail Ireland, said department stores were expecting Christmas to be “a bit of a nail-biter this year” with last-minute shopping expected well into the final week.For 2017 the major trends centre around personalisation, fragrance, champagne and chocolates. For men, the focus will be on trainers, expensive branded and limited editions at mid-price, and for women, luxury accessories and niche fragrance remain firm favourites.

TVs, tablets and video game systems were key to driving sales for many retailers over Black Friday and Cyber Monday and significant demand for these products is expected continue right up until December 25th. While discounting and promotions were used to generate sales over the Black Friday weekend, there will be a renewed emphasis on margin retention on the run-up to Christmas.

Barry Whelan Excel Recruitment

CEO Barry Whelan on Budget ‘18 and it’s impact on retail

CEO of Excel Recruitment Barry Whelan offers his thoughts on yesterday’s Budget and its effects on both the retail and hospitality industries

Budget day is always a big news day and yesterday’s announcement by Minister for Finance Pascal Donohoe was no different. Among the old reliables and headline items, there were few big-ticket wins for business owners but the income changes, reductions in USC and increases in social welfare will be a welcome way to encourage and increase consumer spending. There was a number of important measures that will affect both the retail and hospitality sectors, both directly and indirectly. Below are some of the highs and lows….

9% VAT retained- Firstly, I was delighted to hear that VAT at 9% was retained. Excel’s hospitality division has long supported the #KeepVatat9 campaign and its retention yesterday will be greeted with a sigh of relief from many in the hospitality industry. The rate is crucial in keeping not only the tourism and hospitality industries but the Irish economy as a whole, encouraging overseas visitors, economic growth and jobs nationwide. The move will also benefit retailers in tourist hubs.

Sugar tax- While it was a surprise to no-one, many retailers will still be concerned about the sugar tax introduced yesterday. The new tax will mean a 30 cent per litre of tax will be placed on drinks with over 8g of sugar per 100ml. The tax has caused huge controversy and debate, with major lobby groups campaigning furiously for and against in the months leading to the budget. There are still vastly varying opinions about whether it will exactly make a difference and its success in the UK, Mexico, France and beyond. It is important that the results are monitored closely to ensure the tax fulfils its public health agenda.

Cigarettes & Alcohol- A price hike for cigarettes is always on the cards but it’s still going to agitate retailers, particularly when combined with the new sugar tax. The hike will undoubtedly lead to the increase in cross-border shopping and cigarette smuggling, already big problems for hard-working retailers. There will be mixed feelings regarding excise duty on alcohol, relief that it hasn’t gone up but also disappointment it hasn’t be reduced, particularly with the worry of structural separation still hanging over retailers heads.

Brexit Loan Scheme- While it’s still unclear what the Brexit Loan Scheme will look like, the €300m scheme will still a welcome announcement for SMEs trying to safeguard against the unknowns of Brexit. As the only country to have a land border with the U.K and the country bound to be most affected when the U.K leave the EU, it’s vital we begin to protect vulnerable businesses. The success of the scheme will rely on how quickly the details can be ironed out. How competitive will the ‘competitive rates’ be? What will be the eligibility requirements be? How will the government ensure those business most in need will avail of the Scheme?