Tag: retail careers

5 things you should keep in mind when applying for your next big career move

5 things to keep in mind when applying for your next big career move

Posted on | by Excel Recruitment

New Year, New job? 

February tends to be one of our busiest months for retailers looking for a move. With many too busy to interview in December and often taking some time back with family and taking stock of their lot through January – It tends to be February by the time they contact us to discuss their new year’s resolution of finding a new job.  

So, for those looking for a move here is a list of 5 things you should keep in mind when applying or interviewing for your next big move.  

Understand your WHY!  

When you are applying to new roles it’s really important to know your motivating factor, and more important to keep it at the forefront of your mind. If you are making a move for a better work-life balance, then make sure you are applying to roles that offer less contracted hours or advertise a nicer shift pattern. It’s easy to get distracted by €€€ signs and fancy titles, but if your reason for making a move is lost in the process chances are you won’t be any happier!  

Honesty is the best policy!  

Look,  I know plenty of people exaggerate on their CV. But my honest advice is DON’T. The Irish Grocery industry is a tight-knit sector, where you are likely to have interactions with previous employers at some point in the future! Don’t be tempted to say you were running a €1 million a week store if it wasn’t or that you were the Store Manager in all but name if you weren’t. Firstly, you likely won’t be able to back this up when you delve further into your experience but more importantly, being honest about your experience will earn the respect of the person interviewing you. Ultimately most employers are looking for integrity in their new hires.  

Similarly, be upfront and honest when explaining your reason for making a move – It’s nearly always apparent when a candidate says they “just need a change” that you are not getting the whole story. If you are not honest around this, you are doing yourself a disservice and indeed your new employer. If you are leaving because your last manager was a micro-manager and you don’t enjoy that environment – explain that – otherwise, you are likely to end up repeating the same mistakes. If you are looking for fewer hours or more money, explain that also – that way you are allowing a new employer to meet your needs, or pass. But no matter which – you will still be moving in the right direction for you.  

Don’t be tempted to overstate your salary either – if you are moving for more money that is okay, and it’s okay to explain that to a potential new employer. But be honest, otherwise you might get yourself excluded from a salary increase because you have overstated your current package! 

What are your wins?

You should have a list of 3-7 “wins” that you have achieved in each role you have held.  If you can summarise these I would include them on your CV. Either way, I always recommend jotting them down before an interview, so they are fresh in your mind on the day!  

These “wins” or achievements are the most accurate representation of you and your experience – and they will go a long way in an interview when you are asked for examples.  

These wins may range from driving sales in a specific department or reducing waste, to a couple examples of amazing customer service or passing an audit or indeed developing the people around you.  

Do your research 

I cant overstate the importance of this one! You should assume the first or second question you will be asked in any interview is “What do you know about us” or “Why do you want to work for us” and prepare accordingly.  

Aside from coming across well in the interview – you should also do your research about the company and job beforehand and ensure that the job you are interviewing aligns with your “WHY”. If you are looking for a better work-life balance – speak to some of their past or current managers and ask some questions about this! If it’s a shorter commute have a look at their store locations and see where you are happy to commute to.  

If your “why” and their business are not aligned, then this is unlikely the role for you and it’s better to identify that than waste everyone’s time! 

Be prepared for counter offers 

I have seen time and again that most candidates who accept counter offers still go on to make a move within 6 months – frustrating everyone in the process.  

My advice is this – before you go on to the market – speak up! Have an open honest chat with your employer – at least that way you will know if they would like you to stay and if they have any scope to meet your needs. You don’t have to hand your notice in – just explain your situation and ask if you could work together on a solution or plan. Think of what you would need from your current employer to stay. Are you actually happy in your current role but want to be paid more? Or want Wednesdays off? or perhaps want some progression opportunities? Or more autonomy? Have that conversation before going to market – not after!  

Other than that good luck!  

You can check out this feature in the most recent edition of ShelfLife Magazine here. For more information call us on 01 814 8747 or email nikki@excelrecruitment.com

You can view all of our live jobs here

 

Careers in Retail

The advantages of making a career in retail

Posted on | by Excel Recruitment

Our Director of Grocery Retail Recruitment, Nikki Murran, featured in the latest edition of ShelfLife Magazine to discuss the numerous advantages of making a career in retail. Highlighting that with limitless opportunities for progression, and countless new things to learn, a career in retail is much more than just ‘a job in a shop’. 

Retail jobs can get bad press and often do. It is an industry filled with hard-working employees, some on minimum wage, dealing in overwhelmingly busy stores and with an unpredictable public. However, this past month I have been asking retailers, and past retailers who now work on my team – what do you love about the industry? It’s been inspiring hearing about their stories and their passion for the industry. So it prompted me to compile this list for anyone thinking of turning their part-time retail job into a full-scale career. Or indeed any store owners looking to convince their staff to take that leap with them.

Career kickstart

There are few other industries that will allow you to join with no experience, no further education and measure you solely on your ability and work ethic. Nearly every retailer, at every level I speak to, started their retail career during school, they enjoyed it, did well, and progressed. Not through their exam results or who they knew. Rather, based on how well they worked. Just because you are not a straight-A student does not mean you won’t be a straight-A retailer!

Learning life-long skills

Dealing with customer complaints, handling money, learning about food safety or manual handling skills – regardless of your role in retail you will learn so many skills which will stand to you in every aspect of your life!

Teammates

Nothing brings people together more than working alongside each other toward a common goal. In every store in the country, you will find passionate, hard-working, dedicated teams of people. Usually, people who are warm, caring and outgoing, as this goes hand in hand with dealing with customers successfully, day after day and indeed year after year. In every store I have ever worked in, I have been overwhelmed by the talent and dedication of the teams I have worked alongside. I met so many people from outside my usual social circle, people from all walks of life, all nationalities, and all age ranges. It was always one of the best parts about working in retail as I got to understand so many different cultures and meet and build friendships with such a diverse group of fabulous people.

The customers

To be fair, this can sometimes be the biggest challenge, but often, it is one of the biggest rewards. I started my retail career in a local convenience store, in a quiet area, with an aging population. The boss said to me on my first day – “remember, for some of these customers you may be the only person they speak with today.” That stuck with me for the next decade while I worked in retail and I gained so much from spending an extra moment or two with each customer who was looking for a connection. Not only did it help me to develop empathy but It brought me so much joy, laughter, and genuine pleasure.

Building confidence

Retail is the ultimate confidence builder. Working in retail gives you so many opportunities to excel in various tasks. From merchandising a section in the store, to helping a customer, achieving a sales target or just knowing you have done a solid day’s work. People who have spent time in retail build a level of confidence that is difficult to replicate!

Something for everyone

The retail industry really does have something for everyone! Do you like physical work? Why not try out a Pack Out Manager job? Great with numbers? Stock control manager! Do you love people? In store HR Manager might be for you. A true Foodie? Fresh food manager it is! Do you love chatting with new people? Checkout supervisor may be your calling! Or perhaps you love doing a little of everything? Convenience management is for you so! There are endless possibilities, and most retailers will support their staff to find the right fit for them. Most managers work their way through many departments before they progress to store manager. If you are not sure what’s right for you, find a good recruitment agency who will help you pinpoint your retail talents! (ahem)

Community

Many of the stores throughout Ireland are deeply embedded in their community. They often support local charities, sponsor the local GAA team, and provide spot prizes for the local school’s annual raffle. It’s a wonderful feeling being involved in your community and being part of your local retail team is a sure-fire way to make that happen!

Work-Life Balance

Retail employment can get a bad name when it comes to work life balance. But, in the past number of years, most retailers have reduced their contracted hours and many others offer much more flexibility. Because stores open longer than the usual 9-5 most retailers are finding that they can navigate their personal life, be it childcare or sports, with just a little flexibility from their employer. Many retailers work morning shifts and are home in time for training, whilst others drop the kids to school in plenty of time to make the start of their shift. Retail can be whatever you make it and with so many retail employers open to flexibility it really is a great fit for many!

Ownership

Regardless of how long you have worked in retail, for those who ask they will nearly always be given the opportunity for growth and ownership. Grocery stores work best when the teams running them each take responsibility for their own section, area, department or just the flower stand! You don’t need to wait – as soon as you feel ready you can be sure any request for more will be met with enthusiasm and support from your manager!

Fabulous Irish product

You only have to look around any of the grocery stores here to see how most embrace beautiful local Irish products and help small businesses bring them to wider markets. For those with a passion for food, working in this space gives a lovely opportunity to work with some amazing brands and fabulous products.

Limitless progression

You can start your retail career as a sales assistant or trainee and steadily climb the ranks to Store Manager, Regional Manager, or Fresh Food Area Manager to name but a few. In fact, most of the senior retailers in the country started as Sales Assistants. Many retailers will help you through college, others offer outstanding training programs, in everything from HR to Food safety, while others still will offer apprenticeships in Butchery and Baking. The sky really is the limit and for those willing to work hard and learn your career path, really is in your hands!

You can check out this feature in the most recent edition of ShelfLife Magazine here. For more information call us on 01 814 8747 or email nikki@excelrecruitment.com

You can view all of our live jobs here

Purchasing, Procurement and Retail Buying Careers

Posted on | by Editorial Team

Our Recruitment Consultant Sarah recruits across Retail Head Office and Supply Chain and always gets questions from jobseekers about careers in Buying. In this video, she breaks down the difference between Buying, Purchasing and Procurement and the skills employers look for when recruiting each.

 

 

Aislinn Lea, Head of Fashion & Non-Food, Excel Recruitment

Retail University

Posted on | by Aisling Rafferty | Leave a Comment on Retail University

Excel’s Fashion and Non-Food Director Aislinn Lea on why a retail career is the one for anyone looking to learn and the world of opportunities retail jobs offer

The term university I believe comes from the Latin universitas magistrorum et scholarium which roughly means “an association of teachers and scholars” which to me, is exactly what the retailing world is. A retail career is a world of opportunity. It is an ever changing world of diversity, excitement, pace, people, leadership and growth. I struggle to think of another industry or career path that can offer you the diversity of skills and experiences that retail can. Depending on your skills and interests, retail offers you the opportunity to:

  • Be a decision maker: insight of managing and leading a business like it is your own
  • Be a teacher: instrumental in training, motivating and encouragement
  • Be a financial wizard: managing controllable costs, analysing your trading reports improve sales growth and create a profitable store / business
  • Be a magician and juggler- learn the art of multi-tasking and managing the needs of the business, of your customers and your team without breaking a sweat
  • Be creative – to allow for change by understanding your people, your customer, company culture
  • Be everything to everyone – a leader, a manager, a friend, a personal shopper, a coach, an inspiration and ultimately to be part of the art in delivering the ultimate shopping experience

I recently received an email from a candidate that I placed in a new management role letting me know how he was finding his new job. In it, he described his new company as a “University of Retail” which struck me firstly, as a fantastic compliment for our client. Secondly, it highlighted just how unique retail is as an industry for precisely this reason: in retail, every day’s a school day.

Retail management is one of the most progressive careers in the market, an industry where the opportunities and careers available are as ever-changing as the products we sell and customers we serve. To a hardworking and passionate individual pursuing a retail career the doors that open are endless and a result, exciting, challenging and rewarding. From Management, Head Office or Buying to HR, Marketing, E-Tailing and Visual Merchandising there are exciting career opportunities and career paths across Grocery, Fashion and Non-Food retailing along with countless chances to learn, meet new people, try new things, and see new places. On top of this, it’s an extremely fast-paced industry, constantly innovating and evolving, which provides anybody who wants to embrace new ideas and technologies the opportunity to really make their mark.

Retail is Ireland’s largest indigenous industry employing over 280,000 people and accounting for a large contribution to the Irish economy. Its also one of the fastest evolving industries there is. As retail continues to grow, we need to continue to attract new talent and new leaders into the world of retail. Equally we need to hold on to our current talent, our scholars in retail who can mentor, train and develop the new recruits, the new team, the new leaders.

Want a Career as a Merchandise Planner?

Posted on | by Aisling Rafferty

Thinking about a Career as a Merchandise Planner? Excel’s Retail Head Office Consultant Sarah Hurley takes you through everything you need to know…

Merchandise Planning is a relatively new function within Irish buying offices but is just as exciting, fast-paced and rewarding a career as Retail Buying. Merchandise Planners are high in demand. They have a unique skillset and niche expertise and are rewarded with competitive salaries and benefits, a broad career path and numerous choices and plentiful job opportunities with the biggest retailers.

What is a Merchandise Planner?

Merchandise Planners operate a crucial function within a retail Head Office. They work side by side with Buyers to plan, execute and deliver ranges.

What do they do?

People often explain merchandise planning as getting the right merchandise, in the right place, at the right time, in the right quantities at the right price to maximise sales and to minimise markdown. With the buyer, they will look at past performance and future trends, to predict what items will sell best and plan accordingly.

Right Merchandise – Styles, brands, colours, sizes

Right Place – Which store, depending on their budget and location

Right Time – Having merchandise in stores at the right time in the season i.e. ready for Christmas or ‘Back to School’

Right Quantities – Enough for the stores to make their budgets but not have to markdown stock at the end of the season

The Right Price £££– Those that will attract customers in over the competition yet generate a reasonable return on investment for the retailer i.e. profit

What do you need?

Merchandise Planners are in demand because they have a unique blend of skills-

Analytical skills – enjoy analysing data and using this to identify trends and potential risks and opportunities

Communication skills – Must be able to communicate this data and trends to people and build great relationships with suppliers and in-store teams.

Quick thinking– Retail is incredibly fast-paced and merchandise planners need to be quick thinking to spot trends, evaluate large amounts of data and make sound decisions. Things can change very quickly and there are always deadlines to meet.

Commercial Awareness – you need to understand what is going on in the marketplace, your competitors and be able to spot gaps and opportunities

How do you get started?

Most Merchandise Planners come from either a fashion buying & merchandising course or a business/finance related degree and have a mix of both retail and office based experience. Graduates will start their careers as an Allocator or Assistant Merchandiser and work their way up. Opportunities exist within the fashion and non-fashion retail and open up a broad and varied career path.

Aislinn Lea, Head of Fashion & Non-Food, Excel Recruitment

Excel’s Aislinn Lea- Retail is a career, not just a job

Posted on | by Aisling Rafferty

As the CAO and college places hit headlines again, head of Fashion & Non- Food Recruitment Aislinn Lea reflects on how retail can be overlooked as a career choice and why this is a mistake…

This past week has been a stressful time for many young people since learning their Leaving Cert results last Wednesday, followed by the anxious wait to see if they received a college place in Monday’s CAO offers. These 17/18/19-year-old will have many huge decisions to make in the next few days about the path they choose. Often in all the talk of opportunities in STEM subjects and the rise and fall of points, many people, regardless of age, overlook retail as an exciting and rewarding career path.

When I began my career in retail, I had no idea it would provide me with the opportunities and experiences that it has, eventually leading me to recruitment, working every day with fantastic clients and candidates, meeting new people and filling new and different roles every week. I couldn’t recommend retail more highly as an industry or a career path.

Progressive Careers

Retail Management is one of the most progressive careers in the market, an industry where the opportunities and careers available are ever-changing and as a result exciting, challenging and rewarding. The doors that are open to an enthusiastic candidate pursuing a career in retail are endless and include Management, Head Office, Buying, HR, Marketing, E-Tailing, Visual Management, the list goes on.

Not only that, but the vastness, variety and pace of the industry can provide anybody willing to work hard and learn with countless opportunities to meet new people, try new things, and see new places. Retail is an extremely fast-paced industry and is constantly innovating and evolving which provides anybody who wants to embrace new ideas and technologies, the opportunity to really make their mark and add real value to their employer, and their CV.

Those who see retail as a career and not just a job can open themselves up to a whole world of learning. There are many engaging, challenging and ever developing facets of the industry, both technically and commercially, so not only are there valuable life-skills to be gained there is also a huge depth of knowledge to be learned and countless career paths to potentially follow.

Inclusive Industry

Retail as an industry has become more savvy in terms of developing talent and employers are willing to invest more and more into their people through training, learning and development. There is a wealth of fantastic degrees, courses and Graduate Programmes available in retail, including any of the specialisms mentioned above.

Retail is a huge industry and is Ireland’s largest private-sector employer, employing over 282,000 workers across the country.An industry of this scale offers a wide range of opportunities and possibilities for all types of individuals and personalities from those with a natural gift for sales and customer engagement to others with a keen interest in data, tech, marketing or visuals