Category: Blog

Barry Whelan, CEO Excel Recruitment

New Year, New Career? 10 tips on how to reach your career goals in 2019

Posted on | by Aisling Rafferty

Here at Excel Recruitment we always see a sharp spike of people ‘looking at their options’ in January and this year is no different. New Year is always a great time to take stock and reflect on your goals for the year ahead, particularly your career goals . Whether you’re actively looking for a move or just want to reach your full potenial in your current job, CEO of Excel Recruitment Barry Whelan serves up 10 tips to help you make the most of your career in 2019.

January is a great time to assess your career and take steps to accentuate it. With an economy full of opportunity, why not focus the next few months on making 2019 your most successful career year ever?

Boost your essential job skills
There is probably a reason you were recruited to your current position; perhaps it is your management skills or selling ability. No matter what is the case, make an effort to ramp up the skills that make you good at what you do. You can take courses, attend seminars, or pursue a professional qualification to advance your existing talents.

Volunteer more often
Stepping up in your job really does set you apart from the pack. If you have shied away from volunteering in the past, make the coming year one in which you offer to take on more responsibility. It’s a great way to expand your horizons and send management the message that you are not afraid to offer to help and try new things.

Develop a skill that no one else at your company has
Why not make yourself a key player within your company? This will set the stage for a promotion – or at least give you job security. You may not be the only person at your company who is a good merchandiser or strong negotiator. However, if you work on developing a skill that no one else at your company seems to have, you will make yourself indispensable.

Get more feedback
Feedback can be tough; you don’t only get to hear the positive, but obviously also the negative. Nevertheless, it is hard to assess your own performance when you are deep in deadlines and tasks. If you want to take your career to an exciting new level in the coming year, you need to make a point of pursuing ongoing feedback from both your manager and peers. Figure out where you are excelling and where there is clear room for improvement. The more insight you get from those around you, the better positioned you will be to take action.

Take criticism graciously
While on the note of feedback, it is also not easy to be on the receiving end of criticism, even if it is constructive and helpful. Accepting that criticism courteously is a good way to set yourself apart from colleagues who are known to get defensive or ignore the feedback. Most of us are not perfect employees, but if you learn from your shortcomings and improve upon them tremendously, you’ll get close.

Work on your soft skills
Boosting your job-specific skills is important, but don’t forget about those general skills that apply to any given role, such as time management and organistion. The more you improve your soft skills, the more valuable an employee you will be, so think about the areas you are lacking in and try to do better.

Be a team player
Don’t underestimate the importance of being a strong team player. If you jump in when your colleagues need help or agree to collaborate on a project you would rather be running solo, you will show your manager that you’re agreeable and adaptable. These are qualities that could land you a step up the ladder.

Embrace risks
If you don’t take some risks, you’ll miss out on key opportunities to wow your boss and add real value to your company. Don’t stay quiet when a great idea comes to mind, and don’t hesitate to dive into a new project or initiative you feel will be a game-changer. Even if you don’t end up succeeding, there is a good chance your company will acknowledge your effort and courage.

Network

The people you know can be just as helpful, if not more so, than the things you know, when it comes to furthering your career. That is why it is always a good idea to expand your network. You can do so by attending conferences and industry events or asking your existing contacts for introductions. But don’t just network outside your company; get to know people from different departments and teams internally as well.

And…Don’t forget the mistakes of the past
Maybe you messed up a major project last year or tanked in a presentation you worked hard on. Rather than carry the burden of those mistakes with you into the new year, take some time to assess what went wrong and map out a plan to avoid a repeat during your next opportunity. Learning from previous mistakes without letting them hold you back not only shows tremendous growth, but courage as well.

Shane Mclave General Manager

Shane McLave on Budget 19: VAT increase for hospitality industry ‘reckless’

Posted on | by Aisling Rafferty

The Restaurant’s Association of Ireland has called the Budget ‘thoughtless’, a sentiment that will be shared with many in the hospitality industry this week as they begin to do the sums on how the VAT increase to 13.5% will affect their business.

I, and Excel Recruitment, have always supported the campaign to KeepVatat9 and while expected, feel Tuesday ’s decision by the government was absolutely the wrong one. The Minister for Finance showed not only a lack of understanding on the difficulties faced by the industry- particularly rural and border area businesses but also complete disregard of the importance a buoyant tourism industry to the wider economy.

Budget 2019 was most certainly an election budget. While social housing and healthcare are hugely important and deserve as much funding as possible where these increases have come from have not been thought through- or fairly distributed, with employers being forced to pick up the bill. It’s not a case of business in general being hit. Most companies, including some of the country’s most profitable were unaffected by the Budget while landlords with hundreds, often thousands, of properties and few employees escaped any tax hikes at all.

‘These are the businesses that need to be protected- not placed under further pressure’

In contrast, small and medium businesses such as family-owned pubs, cafés and restaurants are going to take a big hit over the next year. These are actually the businesses that need to be protected- not placed under further pressure. Many are located in rural areas and are vital to employment and life in their local areas.

These businesses were also hit with the news that minimum wage will be increased to €9.80. It’s great that workers on minimum wage will receive an increase but on the flipside, employers are now facing an increase in VAT, an increase in minimum wage and increased employer’s PRSI. To add to the pain, both increase come into effect in January, typically the sector’s quietest month.

While the industry is far healthier than it was when the 9% rate was introduced, it still faces many challenges particularly with Brexit looming and still no idea of what the implications will be on our sector. The tourism industry has already weathered the storm of the recession and is one of our most important indigenous industry- supporting economies and creating jobs across the country. This decision is irresponsible and recklessly endangers one of the country’s biggest employers.

East meets West: Solving the Chef Crisis

Posted on | by Aisling Rafferty

Many people within the hospitality industry lament the lack of chefs in Ireland, with everyone having their own opinions and perceptions on the reason behind the low, and falling, number of chefs working in Ireland.

I myself have spoken and written about the issue many times, but as the problem reaches epidemic levels- who is actually doing anything constructive in order to try and resolve the issues?

As a proud and active member of the Restaurants Association of Ireland, I was delighted to get the call from Adrian Cummins to assist them with their latest recruitment drive. I have travelled to Korea to attend the World Job+ Recruitment Fair at the Seoul International Travel Mart 2018 (SITM) to meet and interview prospective Chefs who are interested in coming to Ireland on the new Chef Work Permit scheme, announced earlier this year. The new regulations came into effect in March this year, removing some chef grades from the ineligible occupations list and making it easier to recruit chefs from outside the EU. The is an overall quota of 610 employment permits available.

Even though it’s been a few years since I was last in my whites on a full-time basis, the Chef inside me was really excited to come to this corner of Asia. As my only previous experience of Korean cuisine came from eating on Dublin’s Parnell Street, I was excited by the prospect of trying as much of the local cuisine as possible and I have to say I was not disappointed in the slightest. The bustling but pristine streets are filled with the amazing aromas coming from street food stalls, fresh produce on display and live prawns and octopus in the tanks, a stark contrast to the mammoth New York-style skyscrapers y towering above and the familiar four and five star hotel chains that you would expect to see in Paris, London or Dublin.

And what of the Chefs?

Koreans by their nature are extremely hard working, knowledgeable, diligent and creative and this really comes across when you talk to the chefs. They are connected with food and take great pride in the skills that they gain in Culinary College and their careers, most of the Chefs have a good level of English and the main reason for wanting to come to Ireland seems to be to further that knowledge. I have met with a considerable amount of Chefs and there is great interest amongst them in coming to Ireland. Although the initial permit will be for two years, most of them are already planning to extend this further as even though there are countless restaurants in Seoul it can be difficult gaining employment opportunities and advancement in a city with over 10 million people.

If you are struggling to hire Chefs or retain them for long periods and want to find out about how Excel Recruitment can help you through the work permit process please do not hesitate to contact me for more details.

Shane Mclave General Manager

Budget 2019: Why Brexit is only one reason VAT at 9% must be saved

Posted on | by Aisling Rafferty

With the Budget looming, General Manager Shane Mclave offers his analysis on what this Budget, Brexit and the question mark over 9% VAT could mean for the hospitality industry

It’s the same story every year, as the hospitality industry winds down from a hectic summer season, attention turns to October’s Budget announcement and the debate around the industry’s 9% VAT rate begins again.

So will the 9% rate be kept this year or will it return to the rate of 13.5%, which was last in effect in 2011? The speculation is rampant again this year with no indications as yet from the Department of Finance as Budget Day draws nearer.Many commentators like to discuss the ‘cost’ to the Exchequer but this is an inaccurate analysis of a much bigger picture and completely ignores how beneficial the VAT rate has actually been. According to the Revenue’s own figures, in 2012, the first full year of the 9% VAT rate, income to the Exchequer was €630m from the tourist industry. This figure is anticipated to reach 1.04bn as a result of the increased activity in the sector. The 9% tourism VAT rate has been fantastic help to the Exchequer, not a hindrance.

Since the introduction of the 9% rate, the tourism industry – hotels, attractions, restaurants, B&Bs, caravan and camping sites, activity providers and many others, have created thousands of jobs. Recent figures from the Irish Tourism Industry Confederation (ITIC) show a staggering 79,100 jobs have been created in the tourism and hospitality sector since 2011.

68% of those new jobs are outside of Dublin, a feat no other industry can come close to achieving. Tourism and jobs it creates, particularly in the regions, must be supported and nurtured.

The ITIC has set ambitious goals for the industry, such as growing overseas earnings by 65%. This is only possible with government support… and the retention of the 9% rate. Any further increases in costs will achieve nothing other than stifling demand and damage one of the country’s biggest employers. Now is not the time to meddle with a successful formula that has worked so well and has so much more to offer. With unemployment so low and the minimum wage set to increase further, salaries and wages are increasing meaning the industry is facing mounting labour costs in the coming years. Now, is the exact wrong time to place further financial pressure on the industry.

What many seem to forget is that the 9% rate is not that unusual and actually brings Ireland’s tourism industry in line with the rest of Europe. 16 of 19 eurozone countries have tourism VAT rates of 10pc or less, making Ireland fully competitive with other European cities. This point can’t be stressed enough considering we still don’t know what Brexit will look like. No matter how hard or soft it is, Brexit will have an effect on Irish tourism, a fact the government must keep in mind. Irish tourism is uniquely exposed to Brexit with 40pc of all international visitors coming from Britain.

The VAT rate has enabled Ireland’s hospitality industry to do fantastic things- attracting more tourists, grow across the country and employ thousands of people. For all these reasons and so much more, Keeping Vat at 9% is an absolute must.

Barry Whelan Excel Recruitment

7 Things To Think About Before You Leave Your Job

Posted on | by Aisling Rafferty

With unemployment at near perfect and companies crying out for great talent, more people than ever are on the move and wondering if the grass may be greener somewhere new. Barry Whelan, CEO of Excel Recruitment takes you through the things you need to think about before you make a move

In Excel Recruitment, we see a lot of people come to us desperate for a move or eager to make a change, go through the often long recruitment process, only to stay with their current employer. From salary to progression opportunities to just plain hating their boss there are many reasons people start looking for their next job. But before you request your p45, make sure you’re clear on the following points-

  1. Know your reasons

Assess why you want to make a move and figure out whether they can be fixed by less drastic measures than moving jobs. Want more responsibility or a salary increase? Ask for it. Feeling overworked or overwhelmed? Discuss the situation with your manager, assess your time management or drop something from your workload. What might seem like an overwhelming problem might actually have a simple fix that could save you time and effort doing up your CV and attending interviews.

  1. Know your goals

Similar to the first point, make a list of what you want, why you want it and why you can’t get it with your current employer. Then divide these into absolute necessities and points that are less important to you. By setting these out before you start looking for a job, you’re far less likely to waste your own time or make a rash decision and end up in another job that’s not right for you.

  1. Know your plan

Never leave a job without a job is advice our consultants dish out a lot, but for a good reason. Leaving a job suddenly or without a job to go to can look like an impulsive decision and gaps in your CV can be difficult to explain at interviews.

If you are planning on taking time off between roles or taking redundancy, make sure you’ve done the maths on how long you can afford to live without a regular salary and make sure you have a deadline for when you are going to start jo hunting again- the last thing you want is to wait too long and feel pressured to take the first job offer that comes along.

  1. Know your industry

Researching your industry, the current market and your competitor’s businesses will give you greater insight into what your next move should be and where you see yourself. It’s also a good habit to get into for when you eventually start attending interviews. You will be prepared and able to show that your research has been done. This has the added bonus of giving you a lot more confidence when selling yourself to the interviewer.

  1. Know your worth

In the same vein, knowing where your salary sits within the market is vitally important in order to ensure your applying for the right jobs and pitching yourself at the right level to prospective future employers. Research salary surveys for your industry or look at the salaries advertised on job ads looking for your level of experience to see what they’re offering. Again, do the maths to figure out whether you’re willing to take a drop in salary for your dream job or whether you’ll only consider a move for a boost to your pay packet.

  1. Know your benefits

Assess your current situation and ask yourself what you have to gain, and what you could potentially lose from your current benefits package. Does your current employer let you leave early on Wednesday for yoga class? Do you have extra holiday days built up over years of service that a new company may not match? Ask yourself the same questions about sick leave, pension, etc. and ensure you know what you want to gain, what you can’t live without and what you don’t mind losing for the right role.

  1. Know what works for you

Similarly to the above point about knowing your benefits and what you could stand to lose if you make a move. Factors like location, commute time or working environment are all important parts of overall job satisfaction but can often be forgotten about when you start chasing more money or a bigger company. Before you start sending your CV to companies, ask yourself how much of a pay increase you’d need to be happy giving up your 10-minute commute?

 

Chef Job Interviews: The Do’s and Don’ts

Posted on | by Aisling Rafferty

Excel’s General Manager Shane Mclave began his career as a chef before making the move into chef and hospitality recruitment. He’s been interviewing chefs for years and has seen it all in terms of the dos and don’ts. Read his top tips for chef job interviews here-

I have now been interviewing chefs for almost as many years as I was a chef myself and I can safely say that when it comes to certain really common questions, 50% of all chefs don’t have the answers. Many chefs, while great at what they do in the kitchen, don’t have the tools they need to prove their ability to manage a kitchen in a job interview. So what are the must-haves when going for an interview, or for that matter, what do you need to know to be able to build yourself a successful career as a chef?

Know your numbers

I understand that costs will vary from restaurant to restaurant depending on what you sell but you don’t need to be an accountant to have a basic understanding of costings. This is crucial in an interview. In broad terms:

If you are selling lobster for €30 euro, which costs you €12 to make, and sell a pizza, that costs you €2.50, for €28euro it goes without saying you will make a lot more money selling pizza then you will selling lobster. This is why pizza restaurants are everywhere and lobster restaurants are not.

When it comes to food and labour cost there is no exact formula but if you follow the rough rule of “a third, a third, and a third” you’ll be headed in the right direction. Slightly better again, would be “30, 30, 40”. This means meaning no more than 30% food cost (25%-27% would be optimal) keeping labour costs 30% and the rest should cover the cost of running the business and if you’re lucky, a profit at the end of the year.

For chefs trying to keep the kitchen running at less than 30% food cost, this works more or less in reverse i.e., if a starter costs you €3.00 to make then you multiply this by 3.5 and sell it for €10.50, if something costs you €10, then you sell it for €35.

With the numbers taken care of now comes the most important thing of all-

The Food

It’s amazing how many interviews I have sat through with chefs who don’t mention food at all. While HACCP and how you work in a team are important, when people hire a chef they above all want someone with a genuine love and passion for food and who’ll bring that enthusiasm into their kitchen. If you don’t have a passion for food perhaps you need a change of career or at least a change in kitchens.

I always ask chefs in interview ‘what the last restaurant that you ate in?’ or ‘what do you like to cook at home if you’re entertaining?’ and it’s staggering how many times I am met with a blank stare. I’ve gotten this response when interviewing seriously established head chefs from the likes of 4* hotels. Personally, I’m far more interested and excited to interview a second-year commis chef who goes foraging on their days off or grows herbs and vegetables at home and the same will be true for any potential employer so be sure to make the food central to everything you discuss in an interview.

Dress for success

Just because you wear whites all week doesn’t mean you can’t dress to impress in an interview. All good chefs are neat and clean in the kitchen and if you can’t groom yourself or dress in a professional manner then what are the chances won’t keep the kitchen neat and tidy or at least that is what a potential employer will think of you.

Barry Whelan Excel Recruitment

The Benefits of Benefits for Attracting Great Staff

Posted on | by Aisling Rafferty

With unemployment at near perfect and retailers large and small struggling to attract and retain good employees, CEO of Excel Recruitment Barry Whelan, discusses how important benefits are for attracting talent.

In 2017, the move from a client-driven job market to a candidate driven job market was completed across all retail sectors. A consistent drop in unemployment coupled with new entrants to the Irish market and a desire for the best talent from Irish retailers drove an unprecedented amount of opportunities across the retail industry. This, along with a return to growth in the wider economy and in particular, the hospitality sector has created a challenging talent environment from which to recruit, with other sectors including retail banking also looking for retailers.

Unemployment currently stands at 6.1% (3.7% Unemployment is ‘Perfect Employment’) so the competition for top talent is fierce and counter-offers are becoming more and more frequent, with employers working hard to keep talented staff

“1/3 of the workforce offered a role, turned it down due to lack of benefits”

While rising salaries are an effective way of both attracting and retaining staff, we’re seeing more and more the importance of benefits. 54% of employees seeking a new job want better pay & benefits while 30% of employees want benefits to increase their loyalty. Savvy employers are looking at the entire package in an effort to ensure retention and a happy, dedicated workforce. Bonuses, employees’ work-life balance and their level of autonomy are key drivers in ensuring staff feel valued and rewarded for their contribution to the business.

Employers are recognising that the decision to leave or stay with an employer is overwhelmingly an emotional decision and are seeking to improve loyalty through benefits. In terms of importance, the big three are most definitely pension, health and holidays. These are followed by flexi-time, flexible working hours, paid maternity/ paternity leave, sick pay scheme, weekend rotation and further education.

So what is coming down the tracks?

The top employee perks for 2017 Glassdoor USA-

IKEA- Paid Paternity for four months

Reebok- On-site gym with Cross fit classes.

Goldman Sachs- Health cover for gender reassignment surgery since 2008

Facebook- Free housing for Interns

Scripps Health- Free pet insurance

Starbucks- Full reimbursement for all workers taking an online BA Degree.

American Express- Parents are given access to a 24-hour lactation consultant, and mothers travelling for business can ship their breast milk home.

Eventbrite- The company offers workers a monthly $60 wellness allowance that can be used on anything from juice cleanses to a gym membership.

Wholefoods Market- 20% staff discount

Gap- Provides free access to the San Francisco Museum of Modern Art to corporate employees.

Swiss RE- Insurance company Swiss Re’s “Own the Way You Work” program encourages employees to embrace flexibility with their schedules and work remotely.

Southwest- Southwest offers all employees and their dependents access to Clear Skies, an employee assistance program that provides confidential counselling, work/life services, and legal consultations.

Genentech- Genentech offers unique on-site amenities, including car washes, haircuts, childcare centre, mobile spa and dentist.

Timberland- Timberland employees can take up to 40 hours of paid time off per year to volunteer.

Microsoft- $800 towards Gym membership

Deloitte- Two paid Sabbaticals

Amazon- Parental Share. Either Parent can take paid leave if one does not receive paid leave from their employer.

In-N-Out- Free Lunch

Aislinn Lea, Head of Fashion & Non-Food, Excel Recruitment

How to do a great SWOT analysis

Posted on | by Aisling Rafferty

A SWOT (strengths, weaknesses, opportunities and threats) analysis is a common and important part of job interviews for retail management but often interviewees can struggle with where to start or what to say. Our Head of Fashion and Non- Food Retail Aislinn Lea tells us everything we need to know..

A strong SWOT is a fantastic way of showcasing your experience and skills, along with your commercial awareness and can put you miles ahead of the other candidates. We’ve broken down each section of the SWOT and (provided handy templates) in detail here, but this blog will take you through how to approach you SWOT, what to look out for and what to avoid.

Where do I start?

Preparation is key with a SWOT. Your consultant will be able to tell you what the interviewer will be expecting- how to present it, the depth of analysis required and what store (if there’s more than one) you should conduct your analysis in. It may be a good idea to visit the store two or three times during different trading times to get a full picture of the store’s commercial day. Look at both the store and the surrounding area and visit other stores in the area, to see the differences. Make detailed notes about what you see/ don’t see and if possible, take pictures.

What am I looking for?

Break your SWOT down into the four sections and deal with each separately. For the Strengths section, break it down into store strengths and company strength and then again by customer service, visual merchandising and overall store standards. Deal with the weaknesses section in the same way. This ensures you don’t miss anything and show the interviewer you notice details while being a well-rounded manager.

The opportunities and threats section of your SWOT will come directly from your observations on both the store’s weaknesses and the surrounding area. Split this into short-term, medium-term and long-term objectives with clear, actionable suggestions on how to address/ capitalise on them. The most important thing is to keep store-specific and makes reference to the location, customer profile, local market and nearby competitors that affect the individual store directly.

How do I present it?

This will depend on the company you’re interviewing with, some will want an elaborate and engaging Powerpoint while others will simply want you to have a few notes that you then talk through verbally. Either way, use bullet points rather than chunks of text and elaborate on them at the interview. Have an action plan to hand, discussing how you would tackle what you’ve highlighted in your SWOT and a timeline.

What should I not do?

Don’t be too generic in your analysis and ensure the points you are making are specific to the store and the role you’re interviewing for. Your SWOT analysis should be conducted with the individual store’s location, demographics, resources etc. at the forefront of your mind.

Another thing I often see is people try so hard to not be overly-critical that they end up leaving out key issues. While it’s important not to be too harsh about the business or the brand, if there is an issue the interviewer is aware of but you don’t discuss, they’ll presume you missed it in your observations.

Want a Career as a Merchandise Planner?

Posted on | by Aisling Rafferty

Thinking about a Career as a Merchandise Planner? Excel’s Retail Head Office Consultant Sarah Hurley takes you through everything you need to know…

Merchandise Planning is a relatively new function within Irish buying offices but is just as exciting, fast-paced and rewarding a career as Retail Buying. Merchandise Planners are high in demand. They have a unique skillset and niche expertise and are rewarded with competitive salaries and benefits, a broad career path and numerous choices and plentiful job opportunities with the biggest retailers.

What is a Merchandise Planner?

Merchandise Planners operate a crucial function within a retail Head Office. They work side by side with Buyers to plan, execute and deliver ranges.

What do they do?

People often explain merchandise planning as getting the right merchandise, in the right place, at the right time, in the right quantities at the right price to maximise sales and to minimise markdown. With the buyer, they will look at past performance and future trends, to predict what items will sell best and plan accordingly.

Right Merchandise – Styles, brands, colours, sizes

Right Place – Which store, depending on their budget and location

Right Time – Having merchandise in stores at the right time in the season i.e. ready for Christmas or ‘Back to School’

Right Quantities – Enough for the stores to make their budgets but not have to markdown stock at the end of the season

The Right Price £££– Those that will attract customers in over the competition yet generate a reasonable return on investment for the retailer i.e. profit

What do you need?

Merchandise Planners are in demand because they have a unique blend of skills-

Analytical skills – enjoy analysing data and using this to identify trends and potential risks and opportunities

Communication skills – Must be able to communicate this data and trends to people and build great relationships with suppliers and in-store teams.

Quick thinking– Retail is incredibly fast-paced and merchandise planners need to be quick thinking to spot trends, evaluate large amounts of data and make sound decisions. Things can change very quickly and there are always deadlines to meet.

Commercial Awareness – you need to understand what is going on in the marketplace, your competitors and be able to spot gaps and opportunities

How do you get started?

Most Merchandise Planners come from either a fashion buying & merchandising course or a business/finance related degree and have a mix of both retail and office based experience. Graduates will start their careers as an Allocator or Assistant Merchandiser and work their way up. Opportunities exist within the fashion and non-fashion retail and open up a broad and varied career path.

Grocery Management Awards 2018- The Shortlist

Posted on | by Aisling Rafferty

The Shortlist for ShelfLife Grocery Management Awards 2018 has been revealed! Now in its 13th year, the Shelflife Grocery Management Awards honour the best and the brightest of Ireland’s grocery retail talent. This year’s entrants were of an incredibly high standard and the judging panel was blown away by their commitment to store standards and product and above all, their commitment to both their customers and their team. The winners of the 2018 awards will be announced on Wednesday 23 May in the Citwest Hotel, Dublin 24.See below for the full list of nominees.

Congratulations to all those who have made it this far in the process and best of luck on 23 May!

 

Cash & Carry

Patrick Farrell, Coxs Cash & Carry, Stonehouse, Thurles, Tipperary

Garry O’Callaghan, Value Centre, Lower Carey’s Road Limerick City

Fintan Smyth, Value Centre, Dundalk, Co. Louth.

HR Manager

Eilisheen Donohoe, Donohoes Supervalu, Realta Shopping Centre, Co. Cavan

Ezolda Chambers, Caulfield’s SuperValu, Loughboy Shopping Centre, Kilkenny

Adriana Pacurariu, Griffin Londis, 49 Grafton Street, Dublin 2

Customer Service Manager

Joyce Kinsela, Pettitt’s SuperValu Arklow, Co Wicklow

Laura Butler, Supervalu Lucan, Newcastle, Lucan, Co. Dublin

Ray O’ Callaghan, Marks & Spencer, 6-8 Merchant Quay Patrick Street, Co. Cork

Liz Moriarity , Centra , Urlingford, Co Kilkenny

Anne Morris, O’Gorman’s Supervalu Kingscourt, Co Cavan

Caitriona O’ Brien, Supervalu Blackrock, Co. Dublin

Ciara Nolan, Quinns Centra, Meakstown, Dublin 11

C-Store Delicatessen/ Food to Go Manager

Crystal Reid, Quinns Centra, Road Meakstown, Dublin 11

Cristina Topan,Griffin Londis, Sandyford (Chopped), Blackthorn Road, Dublin 18

Jayson Plazo, Griffin Londis, 49 Grafton St, Dublin 2

Vanessa Monte, Griffin Londis, 14/15 Lower O’Connell Street, Dublin 1

Zlata Vacova , Herlihys Centra, Grand Parade, Cork City

Gary McSweeney, Herlihys Centra, Main street, Mallow, Co Cork

Eileen Hanrahan, Centra Urlingford, Main Street , Kilkenny

Christine Sullivan, Candys Gala, Carnew , Co. Wicklow

Sarah Flynn, McDermotts Auto Stop, Gala, Patrickswell, Co. Limerick

Supermarket Delicatessen/ Food to Go Manager

Annette Emery Donohoe SuperValu, Ballyconnell, Co. Cavan

David Neville, SuperValu Knocklyon, Dublin 16

Fyona Hughes, Caulfields SuperValu, Merchants Quay, Cork City

Michal Kaczor, SuperValu Walkinstown, Walkinstown, Dublin 12

Irene Clarke, O’ Gormans Supervalu Kingscourt, Co.Cavan

Tomas Burkiewicz, Talbot Street , SuperValu, 27/31, Talbot Street , Dublin 1

Weronika Rudnicka , Centra Sillogue Road, Ballymun Dublin 11

Sharon Wilcox, Harte’s Spar, Clonakilty, Cork

Mayara Malavazzi, Griffin Londis College Green , Dublin 2

Denise Cummins, Herlihy’s Centra, Patricks Street, Fermoy, Cork

In-Store Bakery Manager

Gwen Culbert, Mulrooneys Gala, Roscrea, Co Tipperary

Madhvee Gooljar, Griffin Londis, Westmoreland Street, Dublin 2

Gary Swanton, SuperValu Ballinteer MOPI, Ballinteer, Dublin 14

Aoife Giles, Spar Clonakilty, Clonakilty, Co Cork

Gillian O’Brien, O’Gormans SuperValu, Kingscourt, Co. Cavan

Elaine Porter, Canny & Doherty SuperValu, Carndonagh, Co.Donegal

Jamie Farell, Farrells Costcutter, Co Westmeath

Fruit & Veg Manager

Geraldine Farrell, Pettitts SuperValu, Enniscorthy, Wexford

Niall Cassidy, Donohoes SuperValu Ballyconnell, Cavan

Aine Mc Govern, Donohoes Ballinamore SuperValu, Main Street, Ballinamore, Leitrim

Paul Cullen, SuperValu Ballinteer, MOPI Ballinteer Avenue, Dublin 16

Jack Harnett, SuperValu Lucan, MOPI , Co. Dublin

Bart Mendyk, SuperValu Donabate, Co. Dublin

Margaret Kelly, O’Gorman’s SuperValu Kingscourt, Co Cavan

Off-Licence Manager

Paul Coleman, Griffin Londis KCR, Terenure, Dublin 6

Peter Hamilton, Pettitts SuperValu, Saint Aidans Shopping Centre, Co. Wexford

Ben Murphy, Pettitt’s SuperValu, Arklow, Co Wicklow

KillianClarke, Supervalu Blackrock, Co. Dublin

Margo Lynch, O’ Gormans SuperValu, Kingscourt, Co Cavan

Robert Mooney, Supervalu Sutton Cross, Baldoyle, Dublin 13

Protein/Provisions Manager

Kevin Caldwell, SuperValu Donabate, Dublin

David Hanlon, SuperValu, Northside Shopping Centre, Dublin 15

Lewis Mitchell, Caulfield’s Of Malahide SuperValu, Malahide, Co. Dublin

Noel Lynam, Twohig SuperValu, Kanturk, Cork

Ciaran King, Caulfields Supervalu, Loughboy Shopping Centre, Co. Kilkenny

Jason Mcdonagh, Supervalu Lucan, MOPI, Lucan, Dublin 22

Kieran Fitzsimons, O’Gormans Supervalu, Kingscourt, Co. Cavan

The Largest Format Store

Mateusz Klis, Tesco Portlaoise, Laois Shopping Centre, Co. Laois

Ian Lynam, Supervalu Lucan, Co. Dublin

Paddy O’connor, Supervalu, Ballinteer, Dublin 16

Ger Joyce, Supervalu Blanchardstown, Dublin 15

Gary Redmond, Tesco Swords, Holywell , Swords, Co. Dublin

Eileen Armstrong, Blackrock Frascati Shopping Centre, Co. Dublin

Derek Geasley, Iceland Galway , Doughsika Road, Galway

The Second Largest Format Supermarket

David Harper, Iceland Tallaght, New Bancroft, Dublin 24

David Murphy, Tesco Park Pointe, Glenageary Road Upper, Co. Dublin

Gerard Healy, Twohigs SuperValu, Kanturk, Co.Cork

Sinead Maguire, Donohoes Ballyconnell SuperValu, Ballyconnell, Co.Cavan

Simon Farrell, Talbot Street, SuperValu , Dublin 1

Michael Mc Govern, Donohoes Ballinamore SuperValu, Co.Leitrim

Gemma Dillon, O Gorman’s SuperValu, Kingscourt, Co Cavan

The Third Largest Format Supermarket

Sean Mcbrearty, Hegartys Centra, Willowbrook Shopping Centre, Sligo

Hugh Brophy, Caulfield’s Of Malahide, SuperValu, Co. Dublin

Brendan Fitzgerald, Tesco Shannon Banks, Ardnacrusha Road, Co Limerick

Simon Champ, Herlihy’s Centra, Patrick Street Fermoy , Cork

Anthon Russell, Iceland Tralee, The Horan Centre, Tralee, Co. Kerry

Marcin Rokosz, Brosnans Centra Schull , Cork

Fiona Reilly, Donohoes Centra, Erne Hill Shopping Centre, Cavan

James Conway , O’sullivan’s Centra Innishannon, Cork

Large Forecourt

Kevin Forde, Daybreak Dungarvan, Daybreak / Topaz, Dungarvan, Waterford

Denise Mchugh, Delaney’s The Trading Post,Mace, Headford, Co Galway

Brian Joyce, Galway Plaza, Spar, Athenry, Galway

Aiden Hennigan, Caseys Londis Castlebar, Co. Mayo

Yvonne Duffy, Maxol/Mace Newport Road, Westport Co. Mayo

Lisa Kenny, Daybreak Drumgoold, Enniscorthy, Wexford

Agnis Punculs, Maxol/Aramark/ Mace, Ballycoolin Industrial Estate, Dublin 15

Small Forecourt

Patrick Hanlon, Hanlon’s Gala Service Station, Co Longford

Mandy Mcguire, Gala Oakpark, Oakpark Road, Co. Kerry

Michael Kelly, Candys Gala/ Top Oil , Carnew, Co. Wicklow

Martina Webb, Griffin Londis KCR, Terenure Road, Dublin 6w

Lorraine Reape, Delaney’s Castlebar Mace, Moneenbradagh, Castlebar, Co Mayo

James Dobbs, Cullen’s Gala Service Station, Enniscorthy, Co.Wexford

Matthew Monaghan, Xl , Salthill, Co. Galway

Jerry Brady Kings Gala Ashbourne Co Meath

Large C store

Luke Flood, Centra Herlihy’s Centra Bishopstown, Cork

Mohammad Hossain, Griffin Londis, St. James’s Hospital, Dublin 8

Krish Martin, Griffin Londis, Sandyford, Carmenhall Road, Sandyford, D18

Jason Moore, Centra Shankill, Rathsallaght, Co. Dublin

Thomas Cashin, Noone’s Centra ,Annacotty, Co. Limerick.

Greg Kuderski, Herlihy’s Centra Millstreet, Millstreet, Cork

Edwina Donnellan, Donnellans Centra /Texaco, Ennis, Co. Clare

Akter Hossain, Griffin Londis, Westmoreland Street, Dublin 2

Medium C-Store

Sandra Nicholson, Gala Louisburgh, Louisburgh, Co Mayo

Declan Glackin, Canny & Doherty Supervalu, Carndonagh, Co. Donegal

Sarah Mcnab, Quinns Centra, Sillogue Road, Ballymun, Dublin 11

Graham Donnelly, Andbro Dundalk, Co. Louth

Brian Torley, Londis Maynooth Students Union, Maynooth Universit, Co. Kildare

Brendan Bernes, Spar Riverside Mulhuddart,, Dublin 15

Dean Hand, Hand’s Daybreak Clerihan, Co. Tipperary

Richard Quinn, Quinns Centra, Road Meakstown , Dublin 11

Small C-Store

Nick Ye, Griffin Londis, Beacon Court, Sandyford, Dublin 18

Daniel Gherca, Griffin Londis Colemans, 8/9 Westmoreland Street, Dublin 2

Imran Ishfaq, Griffin’s Londis, 14/15 Lower O’ Connell Street, Dublin 2

Stephanie O’ Keeffe, Herlihy’s Centra, 53-54, Oliver Plunkett Street, Cork

Ian Leahy, Herlihys Centra, Mchugh House, Grand Parade, Cork

Shane Kelly, Gala Camden Quay, Cork City

Niamh O’Grady, Filans Centra, 25 Castle St , Co Sligo

Philip Doran, Griffin Londis College Green, Unit 5, College Green, Dublin 2

Abdullah Saghir , Griffin Londis, 49 Grafton Street, Dublin 2

The Best Team Performance

Mulrooneys Gala, Roscrea, Co Tipperary

Filans Centra,Castle Street, Co Sligo

Harte’s Spar, Clonakilty Co Cork

SuperValu, Castletroy Shopping Centre, Co. Limerick

Omni Simply Food, Marks and Spencer, Santry, Co Dublin

SuperValu, Ballinteer Shopping Centre, Dublin

SuperValu, Lucan Shopping Centra, Dublin

Twohigs SuperValu, Kanturk, Co. Cork

The Griffin Retail Group

Brand Sales & Merchandising Team of the Year

C&C Gleeson

LR Suntory

Ampersand

Diageo

Mondelez

Heineken Ireland

Coca Cola

JTI

Solv-X

John Player

Brand Marketing Team of the Year

Coca-Cola

Essity Ireland Ltd

Bord na Mona

Heineken Ireland

Mondelez

Diageo

Unilever

Fulfil

Mars

Largo Foods

Best Field Marketing Team of the Year

PepsiCo (Walkers)

Largo Foods

Nestle

LR Suntory

Diageo

Heineken

Aryzta

Coca Cola

Britvic

Valeo Foods