Author: Aisling Rafferty

Grocery Management Awards 2018- The Shortlist

Posted on | by Aisling Rafferty

The Shortlist for ShelfLife Grocery Management Awards 2018 has been revealed! Now in its 13th year, the Shelflife Grocery Management Awards honour the best and the brightest of Ireland’s grocery retail talent. This year’s entrants were of an incredibly high standard and the judging panel was blown away by their commitment to store standards and product and above all, their commitment to both their customers and their team. The winners of the 2018 awards will be announced on Wednesday 23 May in the Citwest Hotel, Dublin 24.See below for the full list of nominees.

Congratulations to all those who have made it this far in the process and best of luck on 23 May!

 

Cash & Carry

Patrick Farrell, Coxs Cash & Carry, Stonehouse, Thurles, Tipperary

Garry O’Callaghan, Value Centre, Lower Carey’s Road Limerick City

Fintan Smyth, Value Centre, Dundalk, Co. Louth.

HR Manager

Eilisheen Donohoe, Donohoes Supervalu, Realta Shopping Centre, Co. Cavan

Ezolda Chambers, Caulfield’s SuperValu, Loughboy Shopping Centre, Kilkenny

Adriana Pacurariu, Griffin Londis, 49 Grafton Street, Dublin 2

Customer Service Manager

Joyce Kinsela, Pettitt’s SuperValu Arklow, Co Wicklow

Laura Butler, Supervalu Lucan, Newcastle, Lucan, Co. Dublin

Ray O’ Callaghan, Marks & Spencer, 6-8 Merchant Quay Patrick Street, Co. Cork

Liz Moriarity , Centra , Urlingford, Co Kilkenny

Anne Morris, O’Gorman’s Supervalu Kingscourt, Co Cavan

Caitriona O’ Brien, Supervalu Blackrock, Co. Dublin

Ciara Nolan, Quinns Centra, Meakstown, Dublin 11

C-Store Delicatessen/ Food to Go Manager

Crystal Reid, Quinns Centra, Road Meakstown, Dublin 11

Cristina Topan,Griffin Londis, Sandyford (Chopped), Blackthorn Road, Dublin 18

Jayson Plazo, Griffin Londis, 49 Grafton St, Dublin 2

Vanessa Monte, Griffin Londis, 14/15 Lower O’Connell Street, Dublin 1

Zlata Vacova , Herlihys Centra, Grand Parade, Cork City

Gary McSweeney, Herlihys Centra, Main street, Mallow, Co Cork

Eileen Hanrahan, Centra Urlingford, Main Street , Kilkenny

Christine Sullivan, Candys Gala, Carnew , Co. Wicklow

Sarah Flynn, McDermotts Auto Stop, Gala, Patrickswell, Co. Limerick

Supermarket Delicatessen/ Food to Go Manager

Annette Emery Donohoe SuperValu, Ballyconnell, Co. Cavan

David Neville, SuperValu Knocklyon, Dublin 16

Fyona Hughes, Caulfields SuperValu, Merchants Quay, Cork City

Michal Kaczor, SuperValu Walkinstown, Walkinstown, Dublin 12

Irene Clarke, O’ Gormans Supervalu Kingscourt, Co.Cavan

Tomas Burkiewicz, Talbot Street , SuperValu, 27/31, Talbot Street , Dublin 1

Weronika Rudnicka , Centra Sillogue Road, Ballymun Dublin 11

Sharon Wilcox, Harte’s Spar, Clonakilty, Cork

Mayara Malavazzi, Griffin Londis College Green , Dublin 2

Denise Cummins, Herlihy’s Centra, Patricks Street, Fermoy, Cork

In-Store Bakery Manager

Gwen Culbert, Mulrooneys Gala, Roscrea, Co Tipperary

Madhvee Gooljar, Griffin Londis, Westmoreland Street, Dublin 2

Gary Swanton, SuperValu Ballinteer MOPI, Ballinteer, Dublin 14

Aoife Giles, Spar Clonakilty, Clonakilty, Co Cork

Gillian O’Brien, O’Gormans SuperValu, Kingscourt, Co. Cavan

Elaine Porter, Canny & Doherty SuperValu, Carndonagh, Co.Donegal

Jamie Farell, Farrells Costcutter, Co Westmeath

Fruit & Veg Manager

Geraldine Farrell, Pettitts SuperValu, Enniscorthy, Wexford

Niall Cassidy, Donohoes SuperValu Ballyconnell, Cavan

Aine Mc Govern, Donohoes Ballinamore SuperValu, Main Street, Ballinamore, Leitrim

Paul Cullen, SuperValu Ballinteer, MOPI Ballinteer Avenue, Dublin 16

Jack Harnett, SuperValu Lucan, MOPI , Co. Dublin

Bart Mendyk, SuperValu Donabate, Co. Dublin

Margaret Kelly, O’Gorman’s SuperValu Kingscourt, Co Cavan

Off-Licence Manager

Paul Coleman, Griffin Londis KCR, Terenure, Dublin 6

Peter Hamilton, Pettitts SuperValu, Saint Aidans Shopping Centre, Co. Wexford

Ben Murphy, Pettitt’s SuperValu, Arklow, Co Wicklow

KillianClarke, Supervalu Blackrock, Co. Dublin

Margo Lynch, O’ Gormans SuperValu, Kingscourt, Co Cavan

Robert Mooney, Supervalu Sutton Cross, Baldoyle, Dublin 13

Protein/Provisions Manager

Kevin Caldwell, SuperValu Donabate, Dublin

David Hanlon, SuperValu, Northside Shopping Centre, Dublin 15

Lewis Mitchell, Caulfield’s Of Malahide SuperValu, Malahide, Co. Dublin

Noel Lynam, Twohig SuperValu, Kanturk, Cork

Ciaran King, Caulfields Supervalu, Loughboy Shopping Centre, Co. Kilkenny

Jason Mcdonagh, Supervalu Lucan, MOPI, Lucan, Dublin 22

Kieran Fitzsimons, O’Gormans Supervalu, Kingscourt, Co. Cavan

The Largest Format Store

Mateusz Klis, Tesco Portlaoise, Laois Shopping Centre, Co. Laois

Ian Lynam, Supervalu Lucan, Co. Dublin

Paddy O’connor, Supervalu, Ballinteer, Dublin 16

Ger Joyce, Supervalu Blanchardstown, Dublin 15

Gary Redmond, Tesco Swords, Holywell , Swords, Co. Dublin

Eileen Armstrong, Blackrock Frascati Shopping Centre, Co. Dublin

Derek Geasley, Iceland Galway , Doughsika Road, Galway

The Second Largest Format Supermarket

David Harper, Iceland Tallaght, New Bancroft, Dublin 24

David Murphy, Tesco Park Pointe, Glenageary Road Upper, Co. Dublin

Gerard Healy, Twohigs SuperValu, Kanturk, Co.Cork

Sinead Maguire, Donohoes Ballyconnell SuperValu, Ballyconnell, Co.Cavan

Simon Farrell, Talbot Street, SuperValu , Dublin 1

Michael Mc Govern, Donohoes Ballinamore SuperValu, Co.Leitrim

Gemma Dillon, O Gorman’s SuperValu, Kingscourt, Co Cavan

The Third Largest Format Supermarket

Sean Mcbrearty, Hegartys Centra, Willowbrook Shopping Centre, Sligo

Hugh Brophy, Caulfield’s Of Malahide, SuperValu, Co. Dublin

Brendan Fitzgerald, Tesco Shannon Banks, Ardnacrusha Road, Co Limerick

Simon Champ, Herlihy’s Centra, Patrick Street Fermoy , Cork

Anthon Russell, Iceland Tralee, The Horan Centre, Tralee, Co. Kerry

Marcin Rokosz, Brosnans Centra Schull , Cork

Fiona Reilly, Donohoes Centra, Erne Hill Shopping Centre, Cavan

James Conway , O’sullivan’s Centra Innishannon, Cork

Large Forecourt

Kevin Forde, Daybreak Dungarvan, Daybreak / Topaz, Dungarvan, Waterford

Denise Mchugh, Delaney’s The Trading Post,Mace, Headford, Co Galway

Brian Joyce, Galway Plaza, Spar, Athenry, Galway

Aiden Hennigan, Caseys Londis Castlebar, Co. Mayo

Yvonne Duffy, Maxol/Mace Newport Road, Westport Co. Mayo

Lisa Kenny, Daybreak Drumgoold, Enniscorthy, Wexford

Agnis Punculs, Maxol/Aramark/ Mace, Ballycoolin Industrial Estate, Dublin 15

Small Forecourt

Patrick Hanlon, Hanlon’s Gala Service Station, Co Longford

Mandy Mcguire, Gala Oakpark, Oakpark Road, Co. Kerry

Michael Kelly, Candys Gala/ Top Oil , Carnew, Co. Wicklow

Martina Webb, Griffin Londis KCR, Terenure Road, Dublin 6w

Lorraine Reape, Delaney’s Castlebar Mace, Moneenbradagh, Castlebar, Co Mayo

James Dobbs, Cullen’s Gala Service Station, Enniscorthy, Co.Wexford

Matthew Monaghan, Xl , Salthill, Co. Galway

Jerry Brady Kings Gala Ashbourne Co Meath

Large C store

Luke Flood, Centra Herlihy’s Centra Bishopstown, Cork

Mohammad Hossain, Griffin Londis, St. James’s Hospital, Dublin 8

Krish Martin, Griffin Londis, Sandyford, Carmenhall Road, Sandyford, D18

Jason Moore, Centra Shankill, Rathsallaght, Co. Dublin

Thomas Cashin, Noone’s Centra ,Annacotty, Co. Limerick.

Greg Kuderski, Herlihy’s Centra Millstreet, Millstreet, Cork

Edwina Donnellan, Donnellans Centra /Texaco, Ennis, Co. Clare

Akter Hossain, Griffin Londis, Westmoreland Street, Dublin 2

Medium C-Store

Sandra Nicholson, Gala Louisburgh, Louisburgh, Co Mayo

Declan Glackin, Canny & Doherty Supervalu, Carndonagh, Co. Donegal

Sarah Mcnab, Quinns Centra, Sillogue Road, Ballymun, Dublin 11

Graham Donnelly, Andbro Dundalk, Co. Louth

Brian Torley, Londis Maynooth Students Union, Maynooth Universit, Co. Kildare

Brendan Bernes, Spar Riverside Mulhuddart,, Dublin 15

Dean Hand, Hand’s Daybreak Clerihan, Co. Tipperary

Richard Quinn, Quinns Centra, Road Meakstown , Dublin 11

Small C-Store

Nick Ye, Griffin Londis, Beacon Court, Sandyford, Dublin 18

Daniel Gherca, Griffin Londis Colemans, 8/9 Westmoreland Street, Dublin 2

Imran Ishfaq, Griffin’s Londis, 14/15 Lower O’ Connell Street, Dublin 2

Stephanie O’ Keeffe, Herlihy’s Centra, 53-54, Oliver Plunkett Street, Cork

Ian Leahy, Herlihys Centra, Mchugh House, Grand Parade, Cork

Shane Kelly, Gala Camden Quay, Cork City

Niamh O’Grady, Filans Centra, 25 Castle St , Co Sligo

Philip Doran, Griffin Londis College Green, Unit 5, College Green, Dublin 2

Abdullah Saghir , Griffin Londis, 49 Grafton Street, Dublin 2

The Best Team Performance

Mulrooneys Gala, Roscrea, Co Tipperary

Filans Centra,Castle Street, Co Sligo

Harte’s Spar, Clonakilty Co Cork

SuperValu, Castletroy Shopping Centre, Co. Limerick

Omni Simply Food, Marks and Spencer, Santry, Co Dublin

SuperValu, Ballinteer Shopping Centre, Dublin

SuperValu, Lucan Shopping Centra, Dublin

Twohigs SuperValu, Kanturk, Co. Cork

The Griffin Retail Group

Brand Sales & Merchandising Team of the Year

C&C Gleeson

LR Suntory

Ampersand

Diageo

Mondelez

Heineken Ireland

Coca Cola

JTI

Solv-X

John Player

Brand Marketing Team of the Year

Coca-Cola

Essity Ireland Ltd

Bord na Mona

Heineken Ireland

Mondelez

Diageo

Unilever

Fulfil

Mars

Largo Foods

Best Field Marketing Team of the Year

PepsiCo (Walkers)

Largo Foods

Nestle

LR Suntory

Diageo

Heineken

Aryzta

Coca Cola

Britvic

Valeo Foods

 

Ballyfin Demesne named Irish hotel of the year

Posted on | by Aisling Rafferty

 

Ballyfin Demesne has been named the AA’s hotel of the year 2018.

The five star hotel in Co. Laois is a former boarding school which underwent an extensive nine-year restoration before opening as a luxury hotel in 2011. It stands on 600 acres of grounds and is home to a series of formal gardens designed by Jim Reynolds. The hotel was previously voted best hotel in the world in 2016 by readers of US travel magazine Conde Nast Traveler.

The B&B rate at Ballyfin starts at €960 for a double room, running to €1,710 for the best suite in the house. Most guests, however, opt for the full board package (from €1,275 for two people), which includes lunch or afternoon tea on arrival, cocktail hour, dinner in the State Dining Room or the Van Der Hagan Room, and breakfast the following morning.

Until 2015, Ballyfin was open only to residents, however reservations are now accepted for dinner for groups of up to six guests, who have variety of menu options to choose from, costing from €105 for three-courses à la carte, to €125 for an eight-course tasting menu.

Shane Ross, Minister for Transport, Tourism and Sport, presenting the award to Ballyfin’s general manager Damien Bastiat in Dublin last night, said: “The story of Irish tourism over the last 10 years has been one of hard work and perseverance to get through the troubled times of the economic downturn in order to come out the other side as a thriving industry. “Ballyfin Demesne, with its welcoming staff and steep history only highlights the best of what the hospitality industry offers to visitors from at home and abroad.”

The other main award winners were Aldridge Lodge in Duncannon, Co Wexford (AA Guest House Accommodation of the Year), and The Twelve hotel in Barna, Co Galway (AA Courtesy and Care award).

retaiil news

Q1 retail sales show full effects of the ‘Beast from the East’

Posted on | by Aisling Rafferty

New research into retail sales in the first part the year have revealed the full extent of the disruption caused by March’s ‘Beast from the East’ on the retail industry.

The latest figures from the retail representative group, Retail Excellence Ireland (REI), show that despite the improving economy, like-for-like sales were down 1.2 per cent in March, and a fifth of 1 per cent overall in the first quarter compared to the year previous. This decline comes despite the improving economy and a comparative boost to first-quarter sales by Easter falling in March, compared to April in 1017.

REI’s chief executive, David Fitzsimons, said the bad weather negatively impacted most on the 19 retail sectors examined in its first-quarter Productivity Review, which it produces in association with research firm GfK and Grant Thornton. It collates electronic sales data directly from the tills of retailers. “What is very clear is that the Irish retail industry is in a significant state of flux,” he said.

In terms of specific sectors, garden centres performed the worst, with sales down 15.8% in the first three months of the year when compared to 2017- for obvious weather-related reasons. IT and computing products saw a 17 per cent decline but were saved from a further fall by the early Easter period. IT sales, including computers and tablets, have dropped off hugely. In volume terms they were down 11% and 17 per cent in value terms Jewellery sales were down for all three months in the quarter, as were lingerie, ladieswear and menswear sales.

Among the best performing sectors were health stores (up 4%), small home appliances (up 6%) and furniture and flooring (up 3.6 % over the quarter). Grocery sales were up 1.1% which was “spurred on by Easter trading”, said Mr Fitzsimons. The rate of monthly growth in the sector actually increased in March, which may well have been partly due to bread sales.

New 134 room hotel planned for Galway

Posted on | by Aisling Rafferty

Press Up Entertainment, Ireland’s largest and fastest growing pub and restaurant group, are said to have acquired a site in Galway with planning permission for a 134-bedroom hotel.

The site is located near Prospect Hill received planning permission for a hotel last year following an application by Highgate Properties. It is understood Press Up paid €4.5 million for the land. In addition to the bedrooms, there is permission for two bars within the building, which will ultimately have a total gross floor area of 5,310sq m. The acquisition comes as Press Up eye opportunities to expand into the UK market in the near future.

Press Up is the largest restaurant and venue group in the country and the group behind well-known restaurants such as Captain America’s, Roberta’s and the Dean Hotel. Press Up, which last year had a turnover of about €52 million, has said it hopes to open at least nine new hospitality venues over the coming year, including the Devlin hotel in Ranelagh, Dublin, which will open in the summer.

The group is also reported to be developing a 140-bedroom hotel in Cork. It is also planning a revamp of former private members’ club Residence on St Stephen’s Green, which it purchased recently. In addition, Press Up will soon open a cocktail bar in a three-storey building on Dublin’s Aungier Street, which company documents suggest will be called The Dutch Billy. The group’s other recent purchases include the well-known Elephant & Castle restaurant business in Temple Bar.

Common Interview Questions for Buyers

Posted on | by Aisling Rafferty

Buying is a highly competitive industry, meaning it’s crucial to ace the interview for the position you are going for. Excel’s Sarah Hurley takes the most common interview questions and how to tackle them.

Due to the size of the retail market in Ireland, there are limited Buying opportunities. Therefore, if you secure an interview, it is important that you build a strong case in order to land the job. Buyers hold a unique skill set so you will need to demonstrate this and relevant experience by giving your personal professional examples when answering their questions.

Tell me about your current area of buying responsibility?

To answer this question successfully, you will start off by giving the interviewer an overview of your department, what you buy and what that involves. Be prepared with your facts and figures and use this question as an opportunity to highlight any successes you and your team have had such as increased sales, increased sell-through rates or improved margins etc. You don’t have to talk actual sales figures but do give percentages if possible, ‘We traded up 5% on plan and reduced mark down by 8% year on year’.

What are your thoughts on the current range? Would do you anything differently?

The interviewer is looking for you to think commercially and critically, and to see that you’ve done your homework. Use your insights into the brand and their competitors to spot any gaps or missed opportunities within the range and explain your reasoning. Make informed suggestions by visiting stores beforehand and/or critiquing the range online and make reference to current trends, what competitors are doing, and what is happening in the wider market.

Who are our main competitors?

This question is to test your understanding of the retail market and where the business sits within this. Consider their customer, and what makes them shop with them over elsewhere. What does the business do better and worse than their competitors? Please keep criticism to a minimum and also be able to explain your thought process with actual examples. For any retail buying job, prepare by researching the market, who the big players are, any recent news (like an acquisition or merger), whose market share is increasing, whose is decreasing, etc. Ensure you discuss competitors operating within the same space and with the same customer base and aesthetic as the company you’re interviewing with. For example, if you are interviewing with Dunnes Stores, you will always talk about a business like Tesco as their direct competitor.

Tell me about some of your biggest negotiating successes?

A major part of any buying job is daily negotiation. Use real-life examples and demonstrate your ability to get the best commercial results for the business, while still maintaining a positive relationship with stakeholders inside and out of the business.

Other Common Questions for Buyer Interviews include:

Common Interview Questions for Buyers

 

Job vacancies in hotel sector increased 200% in last five years

Posted on | by Aisling Rafferty

Job vacancies in the hotel sector have increased by almost 200% from 2013- 2017 according to jobs.ie

The job board said demand for key hotel roles such as hotel chef, bartenders, waiters, receptionists, porters, cocktail mixologists and concierges have all increased hugely. Every role has experienced growth in the last five years, particularly since 2016. Vacancies for hotel chefs increased by 149 percent over the five-year period and although vacancies were down by 9pc in 2017 compared to 2016, the number remains high. Hotel bartending, mixologist and concierge vacancies all soared by 80 percent in 2017 compared to just the year before.

Ireland’s hotel sector has demonstrated remarkable resilience,” said Christopher Paye, general manager of jobs.ie. Despite a drop in visitors and revenue from the crucial British market, 2016 proved to be a turning point for the sector, thanks to rising numbers of tourists from the rest of Europe, North America and Asia. Paye continues, “However, there is a mounting risk that demand for workers will outstrip supply, and this is already proving the case for chefs,” and he warns the growth of Ireland’s tourism industry will be “short-lived” if the skills shortages are left unaddressed.

The hospitality sector is worth €7.2bn to the Irish economy and supports an estimated 235,000 jobs. There was welcome news for the sector last week when Minister for Business, Enterprise and Innovation Heather Humphreys announced changes to employment permit regulations which saw the removal of certain chef grades from the ineligible occupation list. These changes will make it easier to source chefs from outside the European Economic Area.

Meanwhile, hotel group Dalata has said it expects to add some 300 jobs in Ireland this year thanks to the opening of three new hotels, two in Dublin and one in Cork. The new properties are expected to open by the end of the year.

Hospitality industry welcomes relaxed work permits for chefs

Posted on | by Aisling Rafferty

The hospitality industry has welcomed changes to work permit regulations that aim to make it easier to hire chefs from outside the European Union.

The changes remove some chef grades from the ineligible occupation list, meaning that if an employer has difficulty filling a vacancy they can look outside the EU for a suitably qualified person. The grades that were taken off the ineligible list include executive, head and sous chefs with a minimum of five years’ experience at that level, and chefs de partie, with a minimum of two years’ experience at that level. A quota will apply to the scheme, with a limit of two general employment permits per establishment and an overall quota of general employment permits of 610.

The decision was signed off by Minister for Business, Enterprise and Innovation Heather Humphreys. Speaking about the decision she said, “My decision to remove certain chef grades from the ineligible lists will ensure that there is a mechanism to address the shortage of qualified chefs in the short term,” she said. “I have applied a quota to ensure that in the longer term the demand for chefs is met from a steady supply in the Irish labour market and, to that end, I am aware of the work that is underway to increase the supply of chefs through training initiatives such as the development of a new commis chef apprenticeship and a chef de partie apprenticeship.”

The Restaurants Association of Ireland (RAI) welcomed the changes. “The hospitality industry in Ireland has been under significant strain in recent years in regard to staffing, and allowing more skilled professionals to enter the industry can only encourage further growth in this sector,” said Adrian Cummins, chief executive of the RAI. “The Restaurants Association of Ireland has been lobbying on this issue since 2012. There is an urgent need for 7,000 chefs per year to service our industry.”

The RAI previously warned the shortage of chefs was growing at a rate of 3,000 per year due to a lack of training places, and it had called on the Government to relax the work permit restrictions. The association claimed the shortage was limiting the expansion of the hospitality industry.

 

Retailers deal with aftermath of Storm Emma

Posted on | by Aisling Rafferty

As the thaw continues, retailers around the country are counting the cost of the last week’s weather disruption where heavy snowfall and the Red Weather Alerts saw many forced to close their doors from Wednesday. Some businesses have still not re-opened in the aftermath of the severe weather.

Lorraine Higgins, deputy chief executive of Retail Excellence Ireland, said different sectors experienced varying degrees of disruption. “The focus on grocery purchases meant that purchases in other sectors were postponed. Huge losses were incurred as a consequence of being closed for five days. It’s the loss of sales, employee costs and general clean-up costs that they are facing now,” she explained. Ms Higgins said retailers are now trying to encourage footfall back into their stores after several days of closures and some quiet days over the weekend. “Retailers who had an e-commerce capacity were advertising online quite heavily. It’s been a difficult time for many sectors so I’d be encouraging people to go out and support retailers with a physical store presence and divert some of the spend from businesses overseas to retailers here.”

According to Miss Higgins, the big winners from spending in the online sphere are overseas retailers that do not have a physical presence here, with an estimated two-thirds of spending online by Irish consumers leaving the country. “Many discerning retailers with an online capacity here had sales of 15-20% to encourage people to spend online over the past few days. But that comes at the expense of heavy advertising,” she said. “What this points to is the need for retailers to have ‘omnichannel strategies.’ They’re becoming increasingly important in light of the frequency of recent weather events,” Lorraine Higgins concluded.

The heavy snow presented numerous challenges for grocery stores, which saw huge demand for fresh food in supermarkets over the weekend. Retail group BWG Foods has revealed a Brennan’s Sliced Pan was the number one item in demand over the last few days, followed by litres of milk, 6 packs of eggs, firelighters and wine.

Nikki Murran, Excel Recruitment's Director of Grocery Retail Recruitment

Grocery Retail Salary Survey 2018- The Bullet Points

Posted on | by Aisling Rafferty

Excel Recruitment are delighted to present our 2018 Grocery Retail Salary Survey with full salary scales for the grocery sector. 2017 was most definitely an interesting year for retail and recruitment. In this blog, Head of Grocery Nikki Murran discusses the main findings and their impact on the industry.

 

Candidate’s Market and Counter Offers

The economy is growing, wages are rising and the unemployment rate is currently sitting at 6.1%. This is obviously great news but in recruitment terms, it means we are definitely seeing a shift towards a candidate’s market. The competition for top talent is fierce and counter-offers are becoming more and more frequent, with employers working hard to keep talented staff.

Minimum Wage

The increase in minimum wage in January has had a significant impact on the entire grocery retail industry. We have witnessed incremental increases across the industry as the minimum wage hike has caused a knock-on effect across all levels of junior staff in the trade.

Young Talent

Another noticeable side-effect of the recent economic growth is the distinct pattern of young talent leaving retail in favour of other industries. These workers, mainly at trainee level, are often college-educated and eager to pursue a career in their field of study. Others are leaving as they are turned off pursuing a retail career by the idea of long-hours and unsociable shifts or simply don’t see enough progression in their current role.

Fresh Food

In the industry in the area of fresh foods, particularly for Deli Managers, Deli Supervisors, Fresh Food Managers, Bakers and Butchers. It’s an interesting time for fresh foods, with a renewed excitement and passion for the category visible across the industry. Savvy retailers are focused on energising, innovating and expanding their offering and we are seeing a substantial investment in fresh food talent as a result.

To view the Salary Survey and its findings in full, click here.

 

 

Call for government support for retailers in fight against online giants

Posted on | by Aisling Rafferty

Retail Excellence Ireland has called for State support for retailers as it was revealed 60% of Irish online spending in 2017 went to foreign retailers.

Lorraine Higgins of Retail Excellence Ireland said the threat posed to Irish retailers by online operations overseas has been growing for more than a decade. The retail representative body is concerned that unless some level of State-intervention is implemented, many indigenous businesses that make the Republic’s retail space unique would shut.

According to Ms Higgins, “Consumers see a huge price differential between online and bricks and mortar shops, but many of the prices that we see online do not include VAT or duty and seem much cheaper. Around two-thirds of consumer spending is leaving the country every single day, and that presents a massive challenge to the retail industry and to Revenue.”

Less than 30 per cent of Irish retailers have an e-commerce capability on their websites, and 22 per cent have no online presence at all. According to Retail Excellence Ireland the numbers highlight the size of the challenge many retailers face if they are to survive, and she called for State support for small enterprises seeking to build websites to compete against overseas competitors. The calls came in the wake of the closure last month of a branch of the Walton’s music shop on Dublin’s South Great George’s Street.

Thomas Burke, director of Retail Ireland, the Ibec umbrella group for the industry was cautiously optimistic about the future, “I see it as a glass half full kind of situation. Shopping is not just the transaction, it is a past time and it is a social activity, and I think retailers need to take advantage of that fact they do not have to just go toe-to-toe with the big online retailers on price and can offer something a bit different.”