Author: Aisling Rafferty

Tiger To Open 12 New Stores

Posted on | by Aisling Rafferty

 

The much loved high street brand will open 12 new Irish Stores and be re-branded under the moniker ‘Flying Tiger Copenhagen’. The Irish arm of the Tiger brand is operated by Gillian Maxwell and Niall Stringer, with Tiger Retail Ireland currently operating 24 retail stores across Ireland. They plan on opening 12 new Tiger stores by 2017 and will re-brand the group as ‘Flying Tiger Copenhagen’ from next month. The name change will be part of a global re-brand from the Danish parent company.

Tiger employs 250 employees in Ireland and had an annual turnover of €14 million in 2015. All profits are being reinvested within the new store openings. Tiger originated in Ireland as a pop-up store in Dun Laoighaire back in 2011.The Maxwell’s came across the Tiger brand in London and were influential in bringing it to the Irish market. The Irish company is owned 50/50 by the Maxwell’s and Tigers Danish parent.

Ireland’s most popular brands revealed

Posted on | by Aisling Rafferty

 

Avonmore has been revealed as Ireland’s favourite brand. Kantar Worldwide have revealed their annual barometer of consumer brands, which illustrates the most popular brands by Irish consumers. Half of the country’s 50 most popular brands came from traditional local names. The study reported on sales between October 2014 to October 2015 using a metric called ‘consumer reach points’.

Interesting statistics

  • Over 12 months, 75% of Irish households purchased an Avonmore product.
  • Those who did buy Avonmore jobs, did so an average of 27.4 times a year.
  • Avonmore sold 35 million products from supermarkets throughout the course of the year.
  • Four Irish brands are in the top 10.
  • Coca Cola retained first place in worldwide ranking.
  • 25 Irish brands made it into the top 50 brands domestically.

 

Most popular Brands

David Berry, KantarWorldwide Director said that Irish brands “continue to represent a strong contingent in our shopping baskets”.

job search

How To Keep Your Job Search Private

Posted on | by Aisling Rafferty

The below tips come directly from CEO, Barry Whelan. Discussing how you can enjoy peace of mind in your job search, without having a detrimental impact on your current position.

When you’re looking for a job while in a job, the last thing you may want to happen is for your employer to find out you’re on the move. Although most of us would like to let our employer know and be honest, the potential fallout doesn’t make this a realistic option in most cases. This makes looking for a job when in a job more of a discreet art rather than a loud trumpet blast.

Coupled with this, Ireland is a small place where everybody knows everybody and this makes being discreet that bit more challenging. In my many years in recruitment I have had many close calls where a candidate may be going for an interview in a public place only to see someone they know, making them hastily disappear into the shadows. However it is easier to look for a job while in a job, so most people job search from their current position.

When you’re gainfully employed, keep any job search activity confidential. If you decide to stay, you don’t want your employer to second-guess your commitment. Even if you think you’re probably leaving, you want to take your time to explore and leave on your own timetable.

When looking for a job, you’re most likely going to have job interviews to attend, calls to return, emails to reply to and all of this will be during the business day.

Here are some ways to make your search confidential.

Don’t use company equipment

→ Firstly this can be seen as an offence and depending on company policy, misusing company equipment can be an offence warranting discipline.

→ Use your own mobile for calls and always use a personal email address. If you want to apply for roles or search for jobs during your lunch break, bring your personal laptop with you. Your work email may be monitored for breach of policy and routinely scanned. Your best bet is to not do anything on company equipment that you don’t want your company to see.

Be discreet on LinkedIn

LinkedIn is an obvious job seeking resource and you probably have a profile for professional use, but suddenly linking into the world and its mother or following a bunch of recruitment companies all at once, might have your boss becoming suspicious. Check your settings. Depending on these your connections can see whenever you have new activity, like a new connection. If you’re connected to your boss or colleagues in your company, they may notice you connecting to the relevant personnel in all of your competitors. Don’t talk about your job seeking escapades on Facebook. Even if you just use it for personal use, you may have work friends on there or be connected through connections.

Save up your time off

Time off requests to leave the office early, come in late or take a half day or indeed a full day off arouse a flag of suspicion when they come like buses – all at once. Try to arrange interviews outside hours or if requesting a day off for an interview, try to do this on a Friday or Monday where at least it does look like a long weekend. As your job search activity picks up, it will become increasingly more disruptive to your work. Expect this, and plan for it. Stockpile holiday days so you can take the time off.

Dress for an interview everyday

If your office attire is smart casual or your company has a policy of casual Fridays, you will stick out like a sore thumb when arriving in work suited and booted for an interview. You can bring a suit or change of clothes in the back of your car and do a Clarke Kent on the way to an interview but this may not always be feasible. Up your game attire wise. If your office is smart casual wear a suit to work with open collar or for females move from fashionably casual to fashionably professional – the addition of a tie or some professional footwear may be all you need to bring your attire up to interview grade without suspicion or the need for multiple wardrobes. You can gradually start dressing more professionally all the time, thereby calling less attention to yourself when you do dress up for your interviews.

Manage your recruiters

I start in the office at 7am each morning so I can meet and speak with candidates before work. We don’t close at lunch so that we can make and take calls from candidates who cannot speak during office hours and I work late every Wednesday for the same reason. You might be doing all you can to keep your job search confidential but you also have to ensure that everyone who is working with you also keeps this confidence. This means that you instruct recruiters to only contact you on your mobile phone or personal email and you should let them know that your search is confidential and that you can only talk at certain times or indeed by text or just email. Make sure you insist that they don’t forward your information to any clients without your consent – you don’t want them to pitch you to their client who also happens to work closely with your current company.

Manage potential contacts

In addition to recruiters, be careful what you say to suppliers, consultants, or clients of your company. You may have a genuine relationship with them outside of work but if you ask them for professional leads that will take you out of your company, it might be construed as competing with your company or not acting in the company’s best interest. This may run foul of company policy. Or the supplier, consultant or client may be loose-lipped and mention that you’re looking to your boss.

Ireland is a small place and everyone knows everyone, however HR professionals and professional recruiters guarantee discretion and confidentiality. Keep your cards close to your chest, box clever and your job search will remain private and confidential.

New Restaurant to open in Cineworld Dublin

Posted on | by Aisling Rafferty

Wings International, a UK all you can eat style buffet will open a new 250 seater restaurant on in Dublin. Cineworld Dublin which is located on Parnell Street is Ireland’s largest Cinema complex, housing 17 screens across 4 floors. Wings, it is believed, will open in the basement of the premise across 1,300 sq. m of vacant space

The space which has been vacant for years would be Wings first entrance into the Irish market. Wings specialises in World cuisine with over 150 dishes prepared daily. The cinema experiences massive footfall and is believed to be the fifth busiest cinema in the UK & Ireland.

Full story here.

Retail Recruitment Experts

Grocery Retail Recruitment Experts in Dublin City Centre

Posted on | by Aisling Rafferty

Excel Recruitment MD, Barry Whelan and Head of Grocery Retail Recruitment Nikki Murran answered some questions for a March feature in Shelflife Magazine. Here they discussed how Recruitment Agencies can help you and absolve all hardship when it come to a new hire. Statistics from the most recent Retail Sector Survey show the sector has the propensity to be worth €46 billion by 2020. Currently, our industry employs 270,000 people nationwide, with the potential to grow to 310,000 by 2020.

Recruitment the right way

Any business, no matter what sector it operates in, is only as good as its people – and retail is absolutely no different in this respect. But what do you do when you need to fill a position fast and already have a million and one back-office tasks to complete on your to-do list? Time to outsource your dilemma to the professionals, writes Orla Keeling

During the recession, Ireland’s retail value dropped dramatically. Even with the recovery and the growth in the economy since the crash, 2015 figures showed that the total value of Irish retail sales remained at 14% below the peak levels. Retail employment is dependent on economic growth and an increase in consumer spending.

Over the years, retail employment figures have declined by over 45,000. Despite this, the downturn didn’t affect the retail sector dramatically as it remained as Ireland’s largest industry and largest employer at that time (Source: Retail Ireland – ‘Retail in depth’).

Unfortunately the cost of doing business has escalated.  Rent, insurance, utilities and local services have increased. This increased costs for retail businesses without the necessary profits and growth in consumer spending. The result was that this added significant pressure to retailers.

But recent figures show the consumer economy is growing again. Ireland’s inflation rate is now steady at 0.1%* (as of January 2016). This is a huge benefit to the industry, and more retail opportunities are expected in the near future. However this adds even more pressure to retailers to compete within the marketplace *(Source: Trading Economics).

With the rise in the consumer economy and spending, retailers are once again recruiting. The recruitment process can be very stressful and take up a huge amount of the retailer’s time. The time they spend on increasing store profit margins and customer service is shortened and their priorities have shifted to recruitment. But there is an easy solution: recruitment agencies.

What do recruitment agencies do and how does it help the retailers?

Recruitment agencies put the retail organisations in control of their recruitment aims and connect them with the right candidates without the hassle and stress of the recruitment process.

A recruitment agency will take care of everything. This includes services such as advertising, checking CVs and conducting the initial interviews.

The agencies research the organisations and find out who and what works best for them. Knowing what works best for the retailers and how their business is run, gives the recruitment agency the knowledge of the necessary personality and skills for the ideal employee. This is also used to maximise the potential of future employees.

Pressure and stress on retailers is reduced, as the best CVs land on their desks without all of the stress, and having to deal with the recruitment process and its tasks. (Source: Excel Recruitment).

Maximising retailers’ energy and time while reducing stress, is of huge benefit to the organisations. But this is just one of the many benefits of the service. Retailers can focus on their stores and improving their profits as the economy improves, instead of slowing productivity and increasing stress levels through recruiting employees.

Only certain recruitment agencies specialise in retail. Many large retailers, as well as smaller independents and symbol group retailers avail of their services.

On average, a retail enterprise in Dublin employs 13 people. This figure is significantly lower in other areas in the country as the midlands employs on average, four to five people, the west employs five and the south-west employs six (Source: Retail Ireland – Strategy for Retail 2014-2016).

Employment potential in Ireland’s retail sector

Retail Ireland’s Strategy for Retail 2014-2016 states: “On the basis of annual growth in retail sales of 3-4% until 2020, the Irish retail sector has the potential to reach €46 billion in value terms. Such growth would lead to total employment in the retail sector of over 310,000 people – an increase of almost 40,000 on the current number.”
This potential growth in both employment and value terms is a huge opportunity for not only the Irish economy but also for recruitment agencies. With the rise in employment numbers in retail, more and more retailers will turn to these companies and avail of their recruitment services.

Q & A with…

Barry Whelan and Nikki Murran, Excel Recruitment

From the employer’s perspective, how do you ensure that you find the best candidate(s) to fulfil a particular role?

Excel Recruitment is ‘the retail recruitment company’. Our team of consultants all come from strong retail careers. We believe that the ability to find great people for our clients comes from our knowledge of the market, the people in it, the businesses we recruit for and fundamentally the ability to understand each role and each client intimately. We are 13 years in business recruiting for retail in Ireland. We’re fortunate enough to recruit for some of the best Irish and International retailers in the world, operating here in Ireland, from large corporations to wonderful independents. We have a database of over 50,000 candidates. This represents a fifth of the entire retail employment market in Ireland. We have built up this database over 13 years and live on it.

Why should a candidate enlist your services to help find a new role?

Recruitment consultancy is a complex process and as past retailers, we realise that both our clients and candidates are our company’s customers. We need to find the best candidates in the market. We need to understand their ‘reason for leaving’ their current employer or find them the right role if they are job seeking, matching them with the best position and company possible. In order to do this firstly we need to be the expert.

Expertise

Our policy of hiring only retailers and training them rigorously in recruitment means we know retail. We know the businesses our candidates are coming from, the companies they work for, along with the businesses they want to work for.

We offer candidates a broad overview of the industry and a variety of options for their careers. We find candidates come to us daily for guidance with their options.

Placing a candidate is not just a sale to us. We understand that moving jobs and job seeking can be very stressful. A period of unhappiness in work or unemployment can be a very difficult time in a person’s life and we understand that your job is one of the most important things in your life.

What, in your opinion, makes the expertise of your team stand out from rivals?

What sets us apart from other recruitment companies is our in-depth knowledge of the retail industry. Not only does founder and MD, Barry Whelan, have extensive experience in retail management, having started his career with the Shopping Basket convenience store chain and worked for Quinnsworth and Dunnes Stores as a manager, but combined, our team has over 50 years’ experience in retail with each of our consultants having worked for a variety of retailers.

Recruitment, like retail, is a people business. To have the best employees, you need to recruit the best people. We use state of the art behaviour profiling from TTI Success Insights coupled with SHL Aptitude testing for verbal reasoning.

We invest in our people. Our training is unique and represents best practice in the market. It ensures trainees are trained fully and consistently. As trainees qualify from the company training programme, we invest in external training. This investment means staff feel (and are) valued. They are part of the strategic plan for Excel’s future.

All our recruiters are past retailers. (They would never call themselves ex-retailers as they really believe it’s something that’s in your blood). However not all of our recruiters have worked with all of our clients. We regularly send consultants out to our clients for top-up, hands on, retail training. This ensures our team have an in-depth understanding of all of the clients we work with and are up-to-date on all the new changes, policies, and trends in the retail world.

Consistency ensures success and only professional processes ensure consistency. We have invested heavily in processes in our business. This has culminated in our 30-page recruitment consultant’s manual entitled ‘Excel: 40 steps to recruiting’. This manual gives our consultants the knowledge when working, to keep a professional process in place for every step of the recruitment process.

Testimonials

Client

“I have three different Centra stores with many different challenges facing my team. With the help of Barry and his team in Excel, throughout the years I have chosen the right candidates to suit my needs. Excel brings me high calibre candidates capable of doing the job. Barry and his team understand my expectations and they deliver every time. Selecting the right people for the job is crucial in getting your business right. I wouldn’t use anyone else for selecting my team.” Breda Cahill – Owner, Cahill’s Centra

“I have dealt with Excel Recruitment for a number of years and time after time they always come up with the exact person I am looking for. When you speak to Barry and the Excel team, they listen to every word that you say. The overall service I have received from Excel is the best yet.” Edmund Dick – Owner, Dick’s SuperValu

Candidate

“Barry found me a job with Steven Nally’s SuperValu Group. I’m grateful for the fact that Barry thought of me for the role and put me forward for it. I am really enjoying the job and I am looking forward to the future; I really feel it’s been a great move for me.’’ Michael Hickey – Bakery area manager, Nally’s SuperValu Group

Read more: https://www.shelflife.ie/recruitment-the-right-way/#ixzz8YDDekAz6

interview answers

‘Tell me about yourself’: Interview Answers

Posted on | by Aisling Rafferty

The question that is guaranteed in every interview, yet one that can perennially ruin them.

See it as an opportunity rather than a question!

It can be the most challenging question throughout an interview. While you can recite roles, responsibilities and past duties, this question isn’t so easy and needs to be adjusted per interview. This is yet another point where the Hiring Manager is looking to ascertain whether or not you are a good fit for the job in question. While it may be seen to be a conversational question and often asked quite informally, it is most definitely another instance to see whether you are a fit for the job in question.

Think about what you want the interviewer to know about you. Don’t go in and try wing it. Prepare and have a natural flow to the question. This isn’t a filler for the actual interview. There is a purpose behind the question. Reveal the information which highlights you as a suitable candidate.

As Ireland’s Retail Recruitment specialists, our consultants prepare candidates for interview every day. Here is one such example we think would suit the jobs we recruit for:

Good Example

‘‘I’ve worked in Retail all my life and have ascended into management in the last five years. I first started as a Sales Assistant in _________ where I worked to supplement my income as I studied _________ throughout College, graduating in _______. I grew to love the retail environment and the industry and have held ____________, ____________, and ___________ titles across the years. While at times very challenging it has been incredible rewarding. My highlight was opening the first Flag Ship/ A New Store Opening/ Being promoted etc. as it proved that the company valued and trusted me and the contribution I’d made to date’’.

This is a fool proof answer, which highlights your expertise, beginnings and career trajectory, showing you as a dependable and experienced professional. This is far more beneficial to you as a prospective candidate rather than the answer below:

Bad Example

‘I’m originally from Limerick but live in Dublin. I love animals, good food, fashion and friends. My favourite book is ________________ and I’d love to travel to ___________ someday. In the past I’ve lived in ______________, _______________ and _______________.

Personalise this towards the job in question, preparing a short script in advance. Think about what you want to convey and how best you can construe this. Career experience is always pertinent to this question and you should build the answer around this.  Physically write out your answer, as this will also help you visual and remember it.

Dealing With Interview Nerves

Posted on | by Aisling Rafferty

Going for a job interview is always an anxiety provoking event. The best way to control your job interview nerves is to thoroughly prepare in advance. It is important to get advice and tools on how to ease the tension and make the job hunting process easier and the interview more enjoyable. Here are some tips and advice on how to calm those nerves and be composed and confident on the day.

The 5 minute surf

Understanding the organization’s business and the issues it faces will instantly impress the interviewer. A quick 5 minutes web search can throw up a wealth of insight and knowledge. Do the same across their social media channels, most companies at the very minimum are on Facebook and Twitter and allows you to quickly learn about the company and culture. Knowing about the latest company news, award nomination etc. that is readily available through Social Media will impress from the outset.

Put yourself on the spot

Focus on those elements of the interview which are in your control – i.e. you and what you already know. Spend 5 minutes writing down the most challenging questions you could be asked, then focus on answering one each day in the countdown to interview.

Adapting your language

Most organizations have a definite corporate language used to depict the company’s structure and processes. Spend 5 minutes studying the job spec to get a feel for how they describe your role and what you will be doing. If you can adapt your own language to that of the company and include some key phrases in your interview you are instantly going to make the interviewer feel comfortable and illustrate that you clearly understand what it is they are looking for.

Why should I work for you?

An interview is not a one-way affair; it is also your way of finding out more about the company and your employer so it’s important you ask questions too. Spend some time thinking about what drives you ethically, motivationally and idealistically. Developing questions which allow you to test your motivations will very quickly help you work out what sort of organization or department they are and whether they will suit you.

Excel Recruitment and Feeding Ireland’s Future 2016

Posted on | by Aisling Rafferty

Between February 29th and March 2nd 2016, Excel Recruitment welcomed 15 young unemployed jobseekers into our offices in Dublin City Centre. Now in its third year, Feeding Ireland’s Future is an initiative by the Department of Social Protection and the Grocery Retail Industry in Ireland. Participants are aged between 18-24 years of age and facilitated by ECR Ireland. Excel Recruitment serve the Grocery Retail Industry recruiting Sales Assistants to CEO. We command a team of expert consultants and dedicated time to each participant working through CV’s, Interviews, Assessment Centres, and Social Media Profiling. We also outlined to participants the daily routine we do as Recruiters, Trainers and Digital Marketers.

Two Examples 

Building from last years success, participants have grown in number. Our consultants sat individually with participants and were paired through interests. Those interested in working in Fashion and Retail learned the tips from Aislinn Lea, talking in detail about previous experience, how the industry works and what employers demand. Sometimes it’s the case of rephrasing certain aspects of a CV. Participants were prompted to expand on their skill sets, skills that they already had, as well as experience, but had omitted or was not highlighted in their CV’s.

Our Digital Marketing Manager Clare chatting about the importance of Social Media and finding a job online. While most peruse Social Media for fun, participants were thought how to exploit Twitter, LinkedIn and even Instagram in a matter of seconds to find jobs. She also elaborated on the importance of privacy settings, how you can adjust these and how to present (and restrict) your Social Media profiles. With a plethora of Job Boards, we also emphasised the importance of Keywords to participants and used some fun examples to put these into action. Generic searching doesn’t benefit anyone and using tighter search terms to pinpoint exact jobs and have tighter search limits saves everyone time.

Every member of the Excel Team took part, giving workshops and CV advice, guidance and leads to all participants, committing time to the group and also individually. Excel Recruitment were delighted to assist in Feeding Ireland’s Future 2016. We are a proponent of Irish Retail and it was refreshing to have new faces, who are encouraged by the industry in our offices for the few days. We wish all participants the very best in their applications and encourage them to keep in contact with each other and Excel Recruitment.

I went through the importance of CV’s and Cover Letters and how they should be presented. Regarding Cover Letters, like your CV this should be specialised to the role in which you are applying for. A cover letter should not be a description of what they will already see in the CV. Try your best to bring in further points about yourself and why you would like to be a part of the company.

Feeding Ireland’s Future 2016

Posted on | by Aisling Rafferty

Excel Recruitment are delighted to be partaking in Feeding Ireland’s Future 2016. The initiative is facilitated by the ECR and takes place from February 29th to March 4th. The ‘Skills for Work week’ places young unemployed people aged 18-24 in skill centres across the country, equipping them with CV workshops, interview preparation, HR resources and first-hand experience on the retail industry in Ireland.

Some of the largest names throughout Ireland are taking place in Feeding Ireland’s Future 2016, now in its third year. This year Youthreach, the training and work experience programme run by the Department of Education and Skills, will provide skills sessions to early school leavers in 13 centres throughout the country.

Excel Recruitment are delighted to welcome in prospective jobseekers to our offices in the Skills to Work Week. Here we will show each participant the daily ins and outs of placing candidates in the best grocery retailers throughout Ireland, providing CV and interview advice, HR knowledge and the best in digital practices to all attendees.

The Feeding Ireland’s Future seminar launches on February 19th, with MD of Excel Recruitment Barry Whelan presenting to all those in attendance the importance of the programme and how it demonstrates collaborative leadership throughout the Irish Food industry.

Sample CV Template

Posted on | by Aisling Rafferty

We see CV’s every single day. Every hour actually. We had a chat around the office and decided candidates would benefit from a sample CV with advice from all our consultants, their frustrations and what gets a CV noticed. CV templates differ on industries, this is a standardised CV that is suitable across the board when applying for Retail, Grocery, Fashion and Non-Food jobs.

Some general CV tips.

  • Word is generally a preferred format by recruitment agencies and employers in the above industries.
  • Attaching a PDF of your CV also is advised. (File > Export > Create PDF/ XPF )
  • Avoid over complicated templates, boxes and Excel sheets.
  • Personalise your CV/cover letter. While the majority of the content will stay the same, there is nothing more unprofessional when the same Cover Letter is send to multiple employers/agencies listing a different job than the one you actually applied for.

 

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