Month: January 2018

Salary Series 2018- Hotel Salaries

Posted on | by admin

 

Excel Recruitment are delighted to release our 2018 Salary Survey. Our Salary Survey covers all aspects of the Hospitality Industry including Hotel, Chef and Industrial and Corporate Catering salaries. In a series of blog posts, Excel’s expert team give their take on the year ahead and the factors affecting salaries in each industry.First up, General Manager of Excel Shane Mclave discusses hotel salaries and the effects of Brexit. To view our Hotel and Catering Salary Survey in full click here. To get consultant Laurence Roger’s take on the much-discussed issue of Chefs salaries, click here.

It’s been an interesting year for the hospitality sector in general, and the hotel industry in particular. Brexit and all its consequences, both real and potential, were on everybody’s mind. Its first effects were definitely felt with a 54% decrease in the national average of UK visitors in the last year, according to Failte Ireland. Despite this, it was still a great year for the industry with 69% of hotels and 63% of national attractions welcomed more visitors than in 2016

The minimum wage

We can see that from a salary perspective, there is not a huge difference on 2016 except for salaries at the lower end of the scale, up to €30,000. The general consensus within the industry is that the biggest challenge in 2018 will be to manage the increase in the minimum wage. The jump to €9.55 at the beginning of January has had a knock-on effect. In previous years, employers could allow for an extra 10c or 15c above the minimum wage to create more attractive packages. However this year, with a jump of .30c, this is not possible. We are seeing employers make the decision to raise the hourly pay rate to €10 per hour for entry-level positions. This is pushing up all the lower pay scales to a higher level making it very difficult for businesses in a candidate driven market.

Retention and reward

The next big obstacle for hospitality is to retain the staff that they already have in place through progression and reward. We can see that there are more and more internal promotions, allowing Owners and Managers to keep their core staff in key positions. While this may be a way of retaining staff without any immediate financial cost for the business, if not managed properly, it could lead to inexperienced staff holding senior positions, for which they are not yet ready. They also run the risk of staff getting frustrated at increased workloads and responsibility without feeling a financial benefit. Reward is a different approach that some key players within the hospitality industry are taking and it seems to be working quite well, rewarding staff financially for achieving milestones within the company, usually loyalty and length of service.

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Krispy Kreme gets go-ahead to open in Blanchardstown…with 24/7 drive thru!

Posted on | by Aisling Rafferty

After months of excitement, it’s been confirmed that US doughnut giant Krispy Kreme will soon be arriving in Blanchardstown Centre after Fingal County Council approved its planning application yesterday.The new store will also consist of a drive-thru which will be open 24 hours a day.

The retailer confirmed plans to brings its operations to Ireland in September 2016 to much excitement. According to the planning application “Krispy Kreme will include a food production area for the proposed cafe/restaurant use, which will also provide for distribution of produce to other outlets, and a drive-through facility. ‘The proposed development includes alterations to the elevations, alterations to the layout of the adjacent surface car parking area primarily associated with the drive-through facility, alterations to the existing service yard, signage for each unit, and associated ancillary works.

Krispy Kreme was founded in 1937, and it opened its 1000th international outlet in Peru last year. In total, there are over 1,300 shops in 31 countries, and after 81 whole years in business, the retailer will make Ireland it 32nd country.

An official opening date for Ireland’s first Krispy Kreme is yet to be announced.

1,300 hotel rooms to be added to Dublin, but supply will still be tight

Posted on | by Aisling Rafferty

It’s forecast that Dublin will see 1,300 new hotel rooms added to the capital this year. More than 500 of the rooms will come from extensions to existing hotels while six new hotels are expected to open in the city in in 2018.

Dalata, Ireland’s largest hotel group, will continue to grow opening three Maldron Hotels and a Clayton Hotel, a 140 room property on Kevin Street and a hotel on the site of the former Charlemont Clinic on the Grand Canal which will have 180 bedrooms opening in September. This month, the McGill family’s Iveagh Garden Hotel will open on Harcourt Street. The family also own the Harcourt and Harrington Hotels and the new 152 room property houses an underground river which will act as a source of renewable energy.

The Liberties will see the opening of Ireland’s first Aloft hotel in the spring with 202 rooms. The hotel is bound to be a hit with tech lovers as guests can use smartphones and Apple Watches to open their room doors. The Dean’s sister hotel, the 41 room Devlin will open in Ranelagh this summer, along with its own 50 seat cinema. According to Davy Stockbrokers said that 2018 will be the first time in almost 10 years that Dublin will see a “meaningful increase” in the supply of new hotel rooms.

Despite these new openings, Dublin’s hotel supply will still remain tight as Dalata close two hotels, the Ballsbridge Hotel and Tara Towers towards the end of 2018/start of 2019. Tara Towers will shut down later this year ahead of being redeveloped into a 140-bedroom Maldron Hotel while the groups lease on the 392-bedroom Ballsbridge Hotel is due to expire in October and while the group is expected to seek an extension of the lease until March of 2019, the property is then set to re-developed by Chartered Land.

Outside of Dublin, Belfast will get 4 new hotel additions, the Grand Central Hotel opening at the end of May with 304 rooms, the Maldron with 237 rooms, Marriott Hotel will open in the Quays area with 190 rooms and a Hampton Hotel will host 180 rooms. Cork’s South Mall area will also get sees a new Maldron too with 230 bedrooms.

Restaurants being urged to charge ‘no-shows’

Posted on | by Aisling Rafferty

The Restaurants Association of Ireland is urging restaurants to take a non-refundable deposit when customers are making a booking to guard against ‘no-shows’.

The Association is calling on its members to take the deposits as a way to discourage the practice of people booking tables and then not turning up. According to Adrian Cummins, chief executive of the association, the problem was “rampant across the country” during the Christmas period, with a marked increase in no-shows. In an attempt to curb the issue, the association is encouraging members to take non-refundable deposits which would then be deducted from the table’s final bill or forfeited if the party doesn’t turn up.

The association has proposed a €20 deposit on tables of more than four but according to Mr Cummins, the Competition Authority will not allow the association to set the rate and they are encouraging members to define their own policy in terms of both the price and the sizes of parties charged based on the size of their own operation.

Mr Cummins pointed out that bookings for tickets for concerts and the cinema are forfeited if people do not turn up. “The industry needs to do something about this. We need to stamp out ‘no-shows’. People will have to give advance notice of 24 to 48 hours if they are going to cancel.” Mr Cummins pointed out that bookings for tickets for concerts and the cinema are forfeited if people do not turn up. “The industry needs to do something about this. We need to stamp out ‘no-shows’. People will have to give advance notice of 24 to 48 hours if they are going to cancel.

‘No-shows’ can be extremely costly for restaurants, in terms of both staff and produce bought in. Mr Cummins used one example when speaking to Newstalk this morning of one restaurant which had experienced the ‘no show’ of a party of 20 which was one-third of the restaurant’s capacity and had been very costly for them.

 

black friday

Black Friday boosts retail sales by 2.6% in November

Posted on | by Aisling Rafferty

The volume of retail sales increased by 2.6% in November on a monthly basis, with retail sales up 6.8% on an annual basis, according to the latest figures released by the Central Statistics Office. The figures, which were stronger than expected, come on the back of strong Black Friday sales during the month. Retailers reported their strongest ever ‘Black Friday’ and ‘Cyber Monday’ sales on the 24th and 27th of the month.

Electrical goods performed particularly strong in the period with sales seeing a 14.5% increase from the previous month. Department stores sales increased by 6.7% while “other” retail sales – which include the likes of carpets, toys, flowers, plants, pets animals and pet food – increased by 5.7%.

There is some debate amongst analysts as to whether the U.S inspired Black Friday and Cyber Monday promotional events actually increase sales and encourage shoppers to make additional purchases or just act as an incentive for shoppers to do their Christmas shopping early. “The question remains whether spending has merely been brought forward from the traditional December season to November,” Davy analyst David McNamara said, noting industry surveys suggested that December spending was disappointing for Irish retailers.According to Retail Ireland, early indications show that December sales will be on par with 2016. However, he acknowledged that Irish consumer spending “will be higher once again in Q4 as a recovering labour market and wage growth drive demand”.

Merrion economist Alan McQuaid said that while retail sales remain erratic on a monthly basis and are still swinging back and forth, the underlying trend is positive. “While most attention has been on new car sales in the past couple of years, which were lower in 2017 than 2016, personal spending in other areas has picked up over the same period and is becoming more broad-based,” the economist noted.

Barry Whelan, CEO Excel Recruitment

8 WAYS TO GET A GREAT JOB IN 2018!

Posted on | by Aisling Rafferty

New Year, New Career? If you’ve decided 2018 is the year you find your dream job, CEO of Excel Recruitment Barry Whelan shares his top tips on starting your search…

2017 was a great year for jobseekers and with unemployment currently standing at 6.1%, 2018 is shaping up to be even better with a strong job market, salaries on the increase and companies looking to employ. We are already out the door here in Excel Recruitment and if landing a great new job tops your wish list this year, there’s a good chance your wish will come true. Job hunting is always tough, but with a little effort you can really increase your chances of landing a great job,

Upgrade your LinkedIn Profile.

LinkedIn is simply your CV on social media. Potential employers are going to look you up on this platform. Build your profile professionally. Use Keywords that recruiters will search for and make sure your job title is not too bespoke or obscure and for the love of god, DON’T use a Selfie as your profile picture. Selfies are generally unflattering and unprofessional. All retailers know we buy with our eyes when it comes to product, well it’s the same with people. Get a professional headshot done.

Engage with a great recruiter.

Ask your friends and colleagues who they used, who they would recommend and get on that recruiter’s radar (Or save yourself some time and just click here to find the best recruiters in the biz.) Pop them a speculative CV and ask for a quick chat. Whilst they may not have your dream job now, they may in the future.

Upgrade your profile

Promote yourself as a knowledge leader in your industry. Join Trade associations, Volunteer to speak on Panels, Blog something of interest, and create a record of expertise for yourself.

Streamline your CV

Your CV a tool you use to get an interview. Make it a sledgehammer! Streamline your CV to really highlight your best achievements and the career success you have enjoyed, don’t overkill with lengthy cover notes or crazy detail. It is just the tool to raise interest in someone meeting you. The detail will come in the interview.

Erase your soft skills…and irrelevant experience

To streamline your CV just delete your soft skills and early career. If you are 10 years or more into your career, work in the corner shop or winning the all-Ireland ping pong championship when you were 12 is just taking up valuable space. Delete hobbies unless they are relevant to your job. Nobody cares!

Highlight your tech ability

We live in the world of technology, regardless of our job or industry. Make sure both on your CV and on LinkedIn you highlight every tech system, package and product you have ever had the pleasure of using. Microsoft this and that all the way to SAP, name check them all

Don’t follow the money

Nobody really likes greed, no matter how healthy the economy might be. Besides, a great job, short commute, route to progression and good Work/Life balance can go a long way to happiness in a job that money alone can’t offer. Don’t chase the Euro or at least, don’t come across as obsessed by money.

Know your Value

Research the market value of the position you are going for and pitch yourself accordingly, don’t frighten a new employer off by pitching yourself too high or indeed, undervalue yourself.

Good luck in your job hunt and be sure to check out our current live jobs to kick-start your search!